可以免费取消我在图伦普拉亚埃斯佩兰萨酒店的预订并获得全额退款吗？

是的，图伦普拉亚埃斯佩兰萨酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

图伦普拉亚埃斯佩兰萨酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在图伦普拉亚埃斯佩兰萨酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:30。退房时间为 12:00。

在图伦普拉亚埃斯佩兰萨酒店及其附近有什么游览观光项目？

附近的玩乐活动包括附近钓鱼、浮潜和帆板运动。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如SPA 服务。

图伦普拉亚埃斯佩兰萨酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

图伦普拉亚埃斯佩兰萨酒店周边区域环境如何？

从图伦普拉亚埃斯佩兰萨酒店仅需13 分钟步行可至普拉亚帕莱索，5 分钟步行可至拉斯帕尔马斯公共海滩。

图卢姆图伦普拉亚埃斯佩兰萨酒店住宿优惠| Hotels.com 好订网

Q: 图伦普拉亚埃斯佩兰萨酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 图伦普拉亚埃斯佩兰萨酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 12 月 9 日

Me gustó, sobre todo, el contacto con la naturaleza. Cabaña, andar descalzo por todo el recinto, salir y tener la playa...todo.

J A，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 27 日

Juan，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 21 日

It was all great

Christina，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 12 日

Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.

Mary，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 9 日

Prisma，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 24 日

Recomiendo mucho el lugar la atención de todo el personal fue cálida y excelente Nos trataron muy bien a mi hijo y a mi Sin dudarlo regresaría 10 de 10 !!

Karen，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.

Benjamin，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 22 日

Beautiful hotel, away from all the touristy craziness on the Tulum coast line even though there were many other smaller/ eco-conscious hotels nearby. Staffs working at the property were all working so hard, I was impressed with the level of effort each of them put in to keep the property beautiful for the guests. I saw that they were actually paying close attention on the Turtle nests on the beach, taking pictures and keeping track of the nest conditions etc in early mornings before many guests wake up. While we absolutely loved our stay at this hotel and would come back in the future, I have to note that the pictures

Maika，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 24 日

FRANK ENRIQUE，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 17 日

The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area

Azzy，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 13 日

Beautiful and quiet

Xiomara，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 29 日

KARINA，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 5 月 26 日

Israel，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 15 日

Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.

Victoria，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 14 日

Excellent

Jorge，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 14 日

Beautiful Beach, Great staff and Decent Rooms

First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.

Jim，8 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 11 日

Gaudencio，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 7 日

I liked it

Zachary，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 23 日

Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.

Mary C，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 22 日

Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!

Tamara，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 4 月 21 日

Saul，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 21 日

Todo súper bien

Enrique，2 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 20 日

Close to beach A+

Great hotel. Close to beach

Maud，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 14 日

Ali，6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 10 日

Liliia，5 晚行程

Expedia真实住客点评

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