8/10 很好
2025 年 12 月 7 日
There is no pool which is super unfortunate as that's originally at the last booking why we chose this place as not many around that have a pool now which really made them stand out for us. However that being said we did enjoy our stay the first time and have definitely enjoyed our stay again this time, even with some unfortunate events this time. Our kettle appeared to have quite a bit of timescale and what looked like mould however I cannot fault the service as the ladies on reception dealt with the issue quickly and politely. Our electric also went off in the room but this was again sorted promptly and professionally. The service and communication is fantastic and the hotel itself feels like it has a really posh feel about the place. It was beautifully decorated ready for Christmas which was a nice touch. I have to say the room we were in this time was smaller than last time and the bathroom looked a little worn and tired but that being said it didn't affect our stay and we would definitely return again just wear and tear of a busy hotel. The breakfast was absolutely phenomenal and fantastic value for money and again the service throughout breakfast was fantastic the attention to detail from the lady behind us and something looking a little under cooked and taking it straight back was fantastic because the lady didn't complain she was just so acutely aware it didn't look quite right. The choices of food was great and we will definitely order again!! Loved it!!
Kelly
Kelly，1 晚行程
Hotels.com真实住客点评
