Family members said room was well maintained and customer service was good
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 1 日
Large room reasonable breakfast for a great price.
Marc
Marc,6 晚家庭旅行
Hotels.com真 实住客点评
10/10 绝佳
2025 年 11 月 30 日
Nice and clean room
Lee
Lee,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 14 日
nigel
nigel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 14 日
Mary Kay
Mary Kay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Terrance
Terrance,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 31 日
The only thing strange was that the room card holder was sticky. Otherwise, great stay.
Jon
Jon,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
Tina
Tina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 25 日
Perfect for a place to sleep with breakfast close to RIT
Tawny
Tawny,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 23 日
Our family stayed two nights and even entertained our grandson, who is local, in our suite. We were so pleasantly impressed with the care, cleanliness, and intent to please!
Katrina
Katrina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Great service and clean room.
The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
diane
diane,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
The room was clean but the latch on the door had been broken off. Also appears the door was broken before
Sharon
Sharon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Need more options
Bryan
Bryan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 14 日
The pull out bed had blood stains on the mattress from a previous person. The front desk said they could not give us a new one.And when he came up to inspect it, he actually said, "oh this is one of the nicer looking ones". We were expected to make the bed ourselves.And they gave us an extra set of sheets, which were stained and torn. There were dead bugs on the carpet floor in our room. The carpets throughout the entire hotel were dirty and stained. The lobby was filthy when we arrived.
Ann Marie
Ann Marie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 14 日
Hotel was clean and quiet. Parking lot was sketchy. Lots to do in the area
Michael
Michael,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
The staff are very friendly and super helpful. Our rooms were clean and spacious. We would definitely stay here again.
Sarah
Sarah,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 7 日
Yes
Joan
Joan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Price ok w a special rate, AC decent, hallway rugs and breakfast chairs disgusting/worn/frayed, beds/pillows comfy.
Regina
Regina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 2 日
diane
diane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Parking lot has some major pot holes but the hotel is in excellent condition.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
diane
diane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
There was a small leak behind the toilet. I told them about it, but nobody did anything. I wanted to use the hotel computer to check in for my flight and the front desk couldn’t tell me the password to use it. Front desk staff were very short, housekeeping was very friendly.