I reserved 2 rooms for 2 nights. Both rooms had clean sheets. The first room had no shampoo in the large bottle attached to the wall of the shower. Unfortunately, my mother did not know this until she had already wet her hair. Also, the shower doors were swinging loose from the track. The second room had a clogged sink and the toilet tank would not stop running. Maintenance claimed they repaired the situation after I reported it. The sink was fixed, the toilet wasn’t. Also, the shower, surprisingly, had a tub style faucet (even though there was no tub as it was a walk in shower) with a knob to pull up to release the water from the shower head above. Ten percent of the water came out from the shower head and ninety percent came out from the tub spout. Finally, the second room had only a partial set of towels and no creamer or sugar for the in-room coffee. The complimentary breakfast was satisfactory. The coffee at the breakfast bar was actually outstanding. The floor was sticky both mornings. The breakfast room was crowded. It was very difficult to serve yourself as well as to sit comfortably. A very disappointing part of our stay is that despite staying two nights, housekeeping did not come. I was told that they only come every other day. I think the guests deserve to be told that they should make their own bed and hang up all of their towels.