Please don’t trust pictures on website. This place is in worst conditions
Louis
Louis,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 11 日
Clean hotel just needs updating badly
Angala-Dustin
Angala-Dustin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 14 日
Maxwell
Maxwell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Very clean room, staff Pleasant, breakfast was good bananas being available would of made it perfect..
Cherish Ann
Cherish Ann,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
sandra
sandra,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Argent
Argent,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 10 日
Terrible experience & completely unsatisfied
High price, difficulty checking in after booking through hotels.com and using a gift card for payment; employee didn't know how to use a gift card for payment with no expiration date and made me give another form of payment so I was charged twice & she wanted me to contact the gift card company to resolve the issue but didn't offer any other solutions & refused to figure out how to look up my reservation and payment through hotels.com to confirm payment was already made or to accept the receipt I had for proof of payment online. The remote wouldn't work for the TV and the battery cover was missing (employee brought me two sets of batteries twice to replace myself but didn't wait to see if they worked so I had to call multiple times and only 2 of 8 batteries worked). No one was behind the desk so we had to call the employee multiple times for assistance with faulty items and issues with our room/amenities and she didn't answer the first few times we called & didn't come to check the desk even though I waited at least 10 minutes before going to my room to use my phone. The bathtub had a leaky faucet and was quite annoying to listen to all night & is a huge waste of water for a simple inexpensive repair. The toilet overflowed all over the entire bathroom floor while my husband and I were at the so called Continental breakfast even though we used it once the entire stay (it flushed without any issues & was not overflowing before we left the room). I called the front desk to notif
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Kelly
Kelly,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 7 日
Lynette
Lynette,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 22 日
Not worth $300 for a 2 night stay. The bath tub drain was clogged so when you shower the tub fills with water. Toilet seat was about to fall off. Room keys stopped working after 1 day which was annoying.
Anna
Anna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
emmanuel
emmanuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
Trash can overflowing and bathtub drains slowly when showering
Leonard
Leonard,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Kevin
Kevin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Okay
It was okay just wish we didn't have a tub in the bathroom that dripped water. Other than that it was okay.
Heather
Heather,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Room smelled like cigarette smoke, changed rooms, smelled like cheap cologne got spilled
Karen
Karen,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 20 日
Our room was clean, but the tub didn't drain well so stood in dirty shower water up to ankles. Drained eventually.
Lobby and stair carpet up to rooms was dirty abd worn.
Decaf coffee was lukewarm.
Jeff
Jeff,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 19 日
Matt
Matt,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 7 月 19 日
Over all I would go back.
We didn’t get clean new towels after the first night so I had to ask and they didn’t have enough. I tried to use the fitness room and only one piece of equipment worked. The rest was broken and was not labeled as such. The staff were very nice though.
Zachary
Zachary,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 17 日
The Comfort Inn Napoleon was as advertised. A decent place to stay in an area with few hotel options. I was there for one night on business. The room opened up to a spacious field in back which was pleasant. I appreciated that I could open my window. The staff was good. Continental breakfast was fine. Overall it was fine and suited my needs.
Nathaniel
Nathaniel,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 13 日
The staff and management were excellent here. They were very helpful in coordinating all my local needs and supporting me while staying in town for almost a week.
I would stay at this establishment again in a heartbeat!
Richard
Richard,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 9 日
A nice place to stay overnight and get some rest for the next leg of my travrls
Michael
Michael,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 3 日
Hotel was nice. Toilet was loose and wiggly and It just had an odor in the room like there was water damage. Like in the carpet. Beds were clean and room was very neat other than that. Probably a little overpriced for the area but I get it also.
Renee
Renee,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
There are things that should be checked by maintenance for repair before you keep having people stay in the rooms. When I got to room I wondered why chair was shoved against the wall in the corner, barely touched it and the leg came off, I got down on the floor and got the leg back on but did not risk sitting in it my entire stay.
The toilet seat is loose and should probably be replaced.
Becky
Becky,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 18 日
This looks like the better of the hotels to stay at in Napoleon. The beds were not great, and the non/smoking room smelled of cigarette smoke. When I mentioned the smell at checkout, the staff person said they had a room where a woman smoked a lot, and they weren’t able to get the smell out. As they had other rooms available, I’m not sure why they put me in this room. Otherwise, the day was OK.