It has it’s good and bad. Great location. Welcoming to pets by the smell of the hallways (301). Breakfast was bland, questionable ingredients than processed. The room showed wear and tear throughout.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
The place is dirty
I love the location, which is a prime reason I stay here.
BUT ... The hall and stairwell carpets look really old and dirty. You guys need to invest a little in upkeep. (My wife refuses to stay here (because of the condition) so I only stay when traveling by myself).
When I got to the room, there was no hand soap, no kleenex tissue and no body wash. I had to get from the front desk. That's pretty weak quality control on room servicing.
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Michele
Michele,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Ron
Ron,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Martin
Martin,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Igor
Igor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Sachin
Sachin,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Shawn Kirstin
Shawn Kirstin,12 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Hugh L
Hugh L,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
Lene
Lene,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Would stay again!
Great place and reasonable rates. Did not ckean my room the one day i wanted it, but otherwise very good.
Charles
Charles,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
The carpet in the hall ways and rooms smell foul and horrific. Hotel stay would be nicer if the floor in the rooms and hallways were tile like the front desk.
Marjorie
Marjorie,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Deborah
Deborah,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Nice stay with little complaints
We stayed 4 nights. Check-in was easy. We had 2 small dogs the accommodated and they met our request for bottom floor. Room was nice nothing fancy. Our fridge did not work well and did not make ice. We notified front desk. Nothing was done to fix it. We requested a bag of ice and they tried to charge us but after some heavy discussion they gave us the ice. Pool was very nice and breakfast was descent. It was close to the amphitheater and that what we liked the most. We would stay again for short stay.
Ashley
Ashley,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Lauren
Lauren,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Joseph
Joseph,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Deasia
Deasia,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
Horrible Experience-Stay Away
My experience at this hotel was far below expectations, primarily due to the unprofessional and extremely rude behavior of the front desk staff.
From the moment I arrived, I was met with hostility rather than hospitality. The front desk staff were not only unhelpful but displayed a level of rudeness that made my stay deeply uncomfortable. I attempted to resolve the matter politely in person, but the staff showed no willingness to assist or even treat me with basic courtesy.
This experience has not only affected my trust in Sonesta as a brand but also reflects poorly on Hotels.com as a booking platform. I expected a certain standard of service when booking through a reputable site, and unfortunately, that standard was not met.
Prasraban
Prasraban,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Very friendly
Martin
Martin,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Pramod
Pramod,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Wonder aesthetic. Friendly staff. Close to my venue at a great price.
Will definitely book again.
Tanu
Tanu,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Front dear was so nice on Saturday night my phone was dead she helped with that an my room was a little far I was delirious being that I was out all day she walked me around and showed me how to take short cut.