2/10 很差
2025 年 12 月 7 日
Made a booking in the morning for my nephew’s soccer game. It was non refundable. I found out a few hours later the game was cancelled. I called the hotel directly and was told it was fine, and they’d refund the room. Turns out they later refused to do so. I understand the booking was non refundable, but I cancelled within mere hours of making the booking. Had I booked with the hotel directly, it would have been refunded so I’m not sure why they are drawing a line because it was booked through hotels.com. Annoying situation. No flexibility from this hotel. I didn’t use the reservation, but they kept my $150.
David
David，1 晚行程
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