The hotel itself is really good, but located in the city center, there are so many homeless people and druggies that make me feel unsafe.
Zerui
Zerui,2 晚行程
Expedia真实住客点评
2/10 很差
2023 年 1 月 15 日
It’s new and clean which is good. But everything else are awful.1 the valet parking is totally a mess.It takes over half hour to get your car back when you need to use it.The street in front of the hotel is always stuffed because of this hotel’s stupid valet parking system. 2. The reception who greeted me was totally a poker face and very rude.Sounds like we were checking in to a prison.Her name was arraya or something like that.What kind management trained her to be in that position?
3,the elevators are very very slow.It’s not because it’s busy.They have 4 elevators.But it still takes minutes to get one available.4,the shower gel container was empty.The housekeepers left me two bottles which are only 1/3 of each .Definitely be used by others.
Shouldn’t choose this hotel and will never come back again.
Xiucheng
Xiucheng,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Clean room and staff.
Ronald
Ronald,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Amazing room with fantastic amenities and great breakfast!
Whitney
Whitney,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Great staff
Erick
Erick,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 20 日
Thin towels. Low water pressure, sheets for blankets. Overall, not bad but I’d comsider it a 2.5 star hotel.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
This was the 2nd time I stayed at the Element. It is conveniently located, well organized, clean and extremely pleasant.
More importantly, the staff was professional from the parking attendants to the front desk. Greg and Mita at the front end were wonderful.
Alma
Alma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Everything was wonderful, truly. Rooms were clean, spacious, everything worked, staff were friendly...decent price point, especially since breakfast is included.
Alyson
Alyson,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 4 日
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 4 日
First day of 11 the door locked and would not open. Maintenence replaced the entire door lock. Body wash not replaced... Bodywash Shower body
patrick
patrick,11 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 3 日
Angus
Angus,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 1 日
Clean room and helpful staff.
Daniel
Daniel,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Shelley
Shelley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
I wish there was someone to actually check me out on departure . The lady was distracted watching tv and just asked for my room number and said I will receive an email. I had two rooms and wanted to pay for all parking on my bill. Then I texted the valet to bring my car, waited well beyond the response time and the attendant came out surprised that I was standing there. Asked for my ticket number and only then did I get my car. I know early morning hours are tough regarding staffing, but it was a huge inconvenience all around.
Waddell
Waddell,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Just a quick overnight stay but it was clean. The service was great. It was really nice place to stay. Great location!
La'Monika
La'Monika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
View from the 30th floor was awesome. Location was perfect.