The first room smelled like mold the second room we couldn't shower because it was backing up dirt into the tub.
I asked for a discount at checkout and was denied.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Great
Brian
Brian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 23 日
Well, first off of staff is super friendly and did everything they could to accommodate us. However, the first room that we checked into the shower was not working, and the towels were still wet for some reason. Then they switched us to another room and it reeked of cigarette smoke. Finally, they upgraded us to a suite on the third room and it was OK but the water in the shower was backing up. Really expected more from this hotel unfortunately I can’t say that I’ll be back.
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Willard
Willard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
The bar tried to tip themselves 300$ over my bill
Guillermo
Guillermo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Lafleche R.
Lafleche R.,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 28 日
Marlene
Marlene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Hotel and room was clean. Staff courteous and professional. Being a single female, underground parking was a little scary as there is no human host around and anyone can walk from the street so I felt security for the garage area may need some attention. Restaurant offered goof menu and tasted good.
LaVerne
LaVerne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
I should’ve taken the other negative reviews about this hotel more seriously. This room was not cheap and definitely was not up to Westin standards. The bath tub had black mold, and rust on the fixtures and they were loose, the carpet was filthy with stains all over it. Black hair on the floor, the parking was a complete rip off, $44.00 a night! Did I mention the popcorn ceiling? This is more like a Best Western charged at Westin prices. We also noticed that the hotel was only charging 30.00 dollars a day for an event but when we pointed out we were guests and should not be paying $44.00 they told us at the front desk that they have no control over that because the parking isn’t owned by them! $30.00 additional cost per day for resort fee was a joke, especially when the rooms were so filthy. Do not recommend this hotel.
Jeanette
Jeanette,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Alejandro
Alejandro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Monica
Monica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
José Luis
José Luis,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Customer service was great and the check-in process was speedy. Location was very accessible and enjoyed the amenities.