The staff at the front desk did not communicate that the parking fee would be removed from the $100 credit card hold for incidentals. The garage has a sign that said cash only. I paid the garage directly $60 in cash. I contacted the hotel about the $50 not returned to my card. I was told a manager would call me back. It's been 5 days with no call and no refund of the $50.
Nichole
Nichole,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
A Good Basic Stay
The Majestic Hotel was in a perfect location for us, close to our daughter’s home and the lake. We made a poor choice of a room. Our queen bed seemed small (we have a king) and the room was tiny. It was clean but the AC was incredibly loud when it came on (husband liked the “white noise”). The shower was difficult to turn on. Staff was pleasant and helpful. We may consider the Majestic again, but take a larger room with a larger bed.
Harriet
Harriet,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Excelent Location for a CUBS Game, Nice and very good Hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Kaleb
Kaleb,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Lashan
Lashan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
John
John,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Good location, Bad for patking
The hotel was perfect if you were going to Wrigley Field. A very good location. The concern is the parking. It was very inconvenient.
Ktrenia
Ktrenia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Beautiful hotel, perfect location
Beautiful hotel in a perfect location. Great for any baseball fan, and only a 20 minute walk to Wrigley. Staff is so helpful and friendly, parking garage is excellent. Nice walk to the lake as well.. clean, spacious room.
Heidi
Heidi,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Definitely would stay again!!
It was perfect!! Close to the stadium! Everyone was super nice! Amelia was terrific!!
Angela
Angela,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Bruce
Bruce,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Always enjoy staying here. They replaced some furniture in the room, which was much needed. The new stuff is uncomfortable but its still an upgrade. The bathroom couldve been a bit cleaner-windows really dirty. But staff is great- always so friendly!
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Ronnie
Ronnie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Karen
Karen,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Shannon
Shannon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
timothy
timothy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Mary
Mary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Would stay again in a pinch or for one night
Rooms had a musty, old smell to them. Pictures on the website paint a brighter, cleaner look than the actual feel. Free coffee and cheap items in the room fridge were definitely a positive. Location is amazing and felt very safe the whole time. Really close to the LS Trail and Wrigley.
Note during the summer time - use the room fan and don't try to rely on the AC window unit.
The one eco-friendly option was the optional turndown service which is the biggest impact you'll have, but most everything was one time use or plastic.
Good place to stay if you're meant to just sleep and not to spend too much time relaxing in your room.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
So so
Ants were in the room with us. We found them crawling on the bed at night.