I now realise having read the small print that there is no lift. I arrived at around 9.45 on 05/09/2025 with a handbag, small cabin bag and 20kg case. At 68 I consider myself quite fit but after a loing day on my return from a holiday in Italy and a walk down from with my suitcase from arrivals I found it rather daunting to have to find this out.
I had also notified the hotel in advance that I would be arriving at around 21:30 and was surprised to be told there were NO ground floor rooms available and the to be allocated room 188 which couldnt have been much further away from reception. Thank heavens a young lady called Emma popped up out of nowhere and assisted with taking my 20kg suitcase up the stairs. The young gentleman on reception didnt seem to bothered! Emma is a star.
The bed was amazing and I had a great nights sleep. Only other comment I have is having to wear glasses which I dont do in the shower, it would have been great to have a little notice explaining how to use the shower. Similar to the one telling you to make sure the shower curtain is in the bath.
Ruth
Ruth,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
Business traveler
The guy in reception couldn’t understand me and I was tired and frustrated
The room was good enough
Breakfast was ok
Location was good
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
RICKY
RICKY,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Great hotel
Great hotel, friendly staff , fab food and superb location
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
Helen
Helen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
OK for quick visits if required for flights
It was OK. It was what we needed after a late flight.
Unfortunately my daughter left her comforter at the hotel. I emailed them as soon as I realised. 5 days later and I am still awaiting a response.
Gemma
Gemma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 16 日
Very average
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
GARETH
GARETH,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Richard
Richard,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Not bad but stayed in better
It was ok better suited if using airport and they gave us room 200 which felt miles away .
Remember parking is £10 a night which I didn't read
Breakfast was ok but limited compared to others I have been too though