We have never met such happy and helpful staff anywhere like this hotel! They are a really great team from reception and dining to cleaning staff. Well done!! A great hotel in the most stunning setting! We have had the perfect stay! Great walks around the lakes and mountain opposite. Literally minutes walk into beautiful Grasmere.
Particular thanks to Moses, Aiden and Amber for spoiling us!
Kate
Kate,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 16 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Ett lugnt och trivsamt hotell med bra spa avdelning.
En liten bit ifrån centrum av Grasmere.
Restaurangen upplevdes lite stimmig och maten var ok.
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Relaxing, good for hikes
Relaxing comfortable place by a large lake, easy access to wonderful hikes in the hills.
It’s not terribly busy even in the peak of the summer, it’s away from the crowds.
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
The hotel was perfect, staff were very friendly and approachable, and the room was immaculate.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Excellent Hotel with Great Views
It was a one night stay and we were welcomed from the very beginning and given helpful information on local attractions by Mohammed at the reception. The tepidarium, sauna and steam room were excellent. Overall, it was a pleasant experience.
Mahamed
Mahamed,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Good hotel in a beautiful location.
This is a good hotel in a beautiful location. The room was good and the staff were efficient.
Beautiful hotel in a lovely setting food was amazing can wait to visit again
Eric
Eric,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Peter
Peter,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 8 日
James
James,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
A few days in the Lake District
Soulless interior design (including plastic flowers on dining tables)
Uncomfortable chairs
Uncomfortable sofas in the lounge
Menu needs something to be added: say daily specials
Very friendly and welcoming personnel and efficient service
Efficient check-in and check-out
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
What a lovely hotel! Situated close to the beautiful town of Grasmere, and on the edge of the lake which was so picturesque you could sit and watch the view for hours - we did this whilst sipping a drink on the outside seating area.
The spa was a perfect way to relax after a day of walking. We got the bus to walk the Fairfield Horseshoe but there are so many other walks to choose from (the bus stops are a fee meters away in either durection).
In relation to the hotel it was clean, the rooms were lovely (we upgraded from the standard one) and the beds were comfy. The hotel staff were friendly and very attentive. There waa a great breakfasf choice and extra options were available to be cooked outside if the hot and cold buffet range. We had an evening meal which was also delicious.
The only issue we had was I thought I had booked a 60 min spa treatment but in fact I hadn't. My fault but feel like the website could be updated and the email confirmation provide clearer timings i.e., the length of treatment and not just the start time as I would have realised my mistake. Appreciate this is a me problem, not them, so don't let this stop you from booking...
I definitely recommend this hotel and will return myself sometime soon.
LAURA
LAURA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Another lovely stay made special by wonderful staff- special thanks again to Purmina who always welcomes us back like family. 😊
Claire
Claire,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 28 日
Hotel very good only problem was dinner menu same for all the time was there expensive but lakes are expensive. Staff made the holiday very helful and very friendly would stay again.we were lucky with the weather it was glorious.
Dennis
Dennis,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Great property, lovely room, and the food was excellent. Let down a bit by inconsistent messaging through staff. High turnover is inevitable in this part of the world and the ethos of delivery of high standards is not maintained through the core of the staff. I feel that some clear and consistent messaging needs to be passed throughout the staff. It’s no doubt a difficult issue but it is one that managers need to address if they are going to reach higher standards. Really enjoyed my stay all the same. Food was right up my street, unpretentious and downright yummy.
Stuart
Stuart,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 25 日
Excellent location. Dinner menu disappointing. Buffet breakfast not what I expected at a hotel of this reputation
Simon
Simon,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Beautiful location, perfect short birthday break. Staff were very attentive, relaxing break all around.
Sam
Sam,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Paul
Paul,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Short Stay
Short stay and we were very impressed. Welcoming friendly staff, clean and comfortable rooms. Incredible location.