I realize this is a budget friendly chain, but the disrepair of the building is beyond anything I've experienced in your franchise. We stayed one night and asked for a refund for the remaining 2 nights. However, because we paid cash, we had to wait until Monday Morning. People traveling and visiting family don't want to have their time spent dealing with a substandard establishment. When I arrived on Monday to collect the refund I was greeted with a scoff, eye roll, and a no indicated head shake with a snide tone of "I'll just give you the money." I wasn't rude or loud. I was the customer inconvenienced to return to handle the refund. I won't appologize for your employee's inconvenience.
Margaret
Margaret,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 20 日
JOHN
JOHN,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 19 日
The room wasn't very clean, hallway floor looked like it hadnt been swept in days, bed was not comfortable, bathroom door was broken, only 1 towel for 2 people so had to go ask for more, no real breakfast to speak of, probably wouldnt have eaten it anyway with the overall cleanliness, just some prepackaged muffins, bagels and bread and a few little boxes of cereal
Bridget
Bridget,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Terrible place, surley staff in the evening, dirty, stank of cigarettes throughout, breakfast mediocre,damaged bathroom door and refrigerator leaked water because it had been turned off,shower was damaged with missing parts and had cigarette burns on the bat edges.
ROBERT
ROBERT,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Had issues with key cards unlocking door, and the tub dripping nonstop and would get the floor wet
Holly
Holly,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 7 日
Samuel
Samuel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Good stay, room was nicer than I expected.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 24 日
Jaye
Jaye,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 18 日
Mike
Mike,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 15 日
Keep driving
A lot to “unpack” here about this Super8. One queen bed, smoking room. Only two pillows on bed. No ashtrays in this smoking allowed room. The reason for the lack of ashtrays was, and I quote “We’ve gave up on ashtrays because they get stolen anyway.” One towel/wash cloth/hand towel. Said recently renovated and if that’s true they need to try again. Curtains were mildewed (both the shower curtain and the curtains for the window). Dead bugs in various places in room. Dust so thick we thought it was growing. Second floor room that didn’t have a screen in the window. Ice machine ants weren’t happy I tried getting ice. Only bright spot was the person at the desk robbed an unoccupied rooms pillows and tv remote for us. If we hadn’t brought our own sheets we would’ve stayed in the vehicle instead of the room. Wouldn’t recommend staying here unless it’s the very last result. Wife said they should’ve paid us $70 to stay there not other way around.
James
James,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
The price of the property was good, but the property was not up to date on the condition of the rooms and property. Most of the things were falling apart. The sink and shower leaked. The toilet is loose, the bedding 🛌 and curtains had holes in it. Just a little out dated.
Carol
Carol,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 8 日
nasty rude employees Rooms disgusting door knob fell off. Just a terrible exposrence
Kristin
Kristin,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 3 日
Checked in to hotel. Started walking up to the 2nd floor. There were wore spots in the floor and a musky smell. Went into my room and it smelled. I pulled the covers back and moved the pillows. There was no headboard and there were roaches crawling on the wall next to the bed. Went immediately to the front desk and told them. She did offer another room, but I said I can not stay here after seeing that.