I hate to complain, but there are some issues that should be addressed. If our reservation was refundable we would have left and found a different place.
First of all, the hotel sign was only partially-lit making it look dumpy and hard to read.The hotel is in an industrial area that didn’t feel very safe and the entrance was in an alley. We walked in through a cloud of smoke as there were people sitting on the front steps smoking within a few feet of the door. No one was at the desk when we arrived, as the attendant was one of those outside on the steps.
The issues in the room included a very uncomfortable bed and pillows, one of the lamps wasn’t working, the bathroom sink drained very slowly, and there was a metal part of the bed frame that was sticking out several inches where you could be injured by it.
On a more positive note, the staff that we encountered was pleasant enough. Unfortunately everything else indicated that very little care is put into this business.