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Santo Refugio Heritage Hotel

3.5 star property
Hotel with indoor pool, near Great Pyramid of Cholula

Choose dates to view prices

Santo Refugio Heritage Hotel offers a tranquil retreat near the Great Pyramid of Cholula, with a soothing garden and inviting library. Relax by the fireplace or take a dip in the indoor pool, then enjoy dry cleaning/laundry services and luggage storage for added convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Children's pool
  • 2 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Lobby fireplace

Feel at home (6)

  • Children stay free
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Design Room

Design Room | Premium bedding, down comforters, minibar, in-room safe

Design Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Day bed
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, down comforters, minibar, in-room safe

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Day bed
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Santiago Momoxpan, San Andrés Cholula, PUE, 72775

What's nearby

  • Explanada Shopping Center - 14 min walk - 1.2 km
  • University of the Americas Puebla - 14 min walk - 1.2 km
  • Ice Arena Puebla - 17 min walk - 1.5 km
  • La Virgen de los Remedios Sanctuary - 4 min drive - 3.0 km
  • Container City - 4 min drive - 3.0 km

Getting around

  • Puebla Intl. Airport (PBC) - 27 min drive
  • Puebla–Cholula Tourist Train Terminal - 26 min drive

Restaurants

  • ‪Juguería Conchita - ‬7 min drive
  • ‪La Casita Amarilla - ‬5 min drive
  • ‪Baya Roja - ‬12 min walk
  • ‪Humo Gris Boutique - ‬12 min walk
  • ‪Señor Asador - ‬10 min walk

About this property

Santo Refugio Heritage Hotel

Santo Refugio Heritage Hotel puts you within a 15-minute drive of Great Pyramid of Cholula and Angelopolis Commercial Center. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A children's pool, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Limited onsite parking (max 10 spaces per unit)
    • Onsite carport and garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Art supplies
  • Children's books
  • Changing table

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • An indoor pool
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 195 to 390 for adults, and MXN 95 to 225 for children
  • Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 350 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 590 per pet, per day

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:30 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Santo Refugio Heritage
Santo Refugio Heritage Hotel Hotel
Santo Refugio Heritage Hotel San Andrés Cholula
Santo Refugio Heritage Hotel Hotel San Andrés Cholula

Frequently asked questions

Does Santo Refugio Heritage Hotel offer free cancellation for a full refund?

Yes, Santo Refugio Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santo Refugio Heritage Hotel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:30 AM to 9:30 PM.

Are pets allowed at Santo Refugio Heritage Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MXN 590 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Santo Refugio Heritage Hotel?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.

What are the check-in and check-out times at Santo Refugio Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 350 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Santo Refugio Heritage Hotel and nearby?

Have fun with nearby activities like hiking and swimming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden and access to a nearby indoor pool.

Are there restaurants at or near Santo Refugio Heritage Hotel?

Yes, there's an onsite restaurant.

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