Breakfast items were plentiful. Pool was smaller than seen in pictures. There happened to be a football team of 8 or more 8year old boys that were always in the pool being loud so I never went to pool. Requested cleaning person to come every other day for my 5 day stay. After numerous calls to front desk, they came on the 4th day. Front desk stated that we were ignoring them on day 3 when in actuality we weren't even onsite.
karen
karen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Room,bath and bed were clean. Also was given clean towels when asked.
joyce
joyce,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Jenny
Jenny,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
真实旅客
6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
A bit of an odd smell in 1st floor rooms. Seemed strong when we entered, but got used to it.
Lisa
Lisa,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Hit head on shower curtain rail as it was low. Ends not held in place. I believe it was Room 219
Francesco
Francesco,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Clinton
Clinton,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 31 日
Amazing nobody bothered me I was there for my birthday
Shardae
Shardae,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Robert
Robert,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 15 日
Ana-Paula
Ana-Paula,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Christopher
Christopher,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
Virgil
Virgil,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 31 日
We had trouble with basic things like getting the sofa bed set up, a blanket, clean towels, and trash removal. We provided our own maid service. We were told several times that they were busy with sports teams. Not our problem. Bedside light not working, drapes torn. Shabby. Luke was one bright spot. My recommendation...stay are the Drury if you need a place in west Richmond, VA
Nancy
Nancy,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 25 日
Lindsey
Lindsey,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 16 日
Eric
Eric,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 22 日
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Easy check in
Paul
Paul,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 16 日
Great stay
The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 16 日
We didnt know they dont sevice the room if only staying 2 days. Fireplace didnt work. Extremely cold water.no.hot water. However they did ask us to. Change rooms around 730pm the 2nd day. We declined due to the day we had that day. The breakfast was good and free parking. Would i stay again? No.
shelley R
shelley R,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 14 日
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Nichola Victoria
Nichola Victoria,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
Hot water was scarce.
Nice comfortable rooms breakfast was very good, usual set piece for this type of accommodation, however different items were available each day.
Only criticism was that there was hardly any hot water, both from the kitchenette sink and the bathroom sink. Luckily after having to run the shower for a good 5mins we eventually got some hot water.
Property was quite a distance from city centre, but this wasn’t a problem.