Okura Act City Hotel Hamamatsu

4.5 star property
Luxury Hamamatsu hotel with 3 restaurants, connected to the convention center

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Photo gallery for Okura Act City Hotel Hamamatsu

Exterior - Okura Act City Hotel Hamamatsu (Hamamatsu)
Lobby lounge - Okura Act City Hotel Hamamatsu (Hamamatsu)
View from room - Okura Act City Hotel Hamamatsu (Hamamatsu)
Lobby lounge - Okura Act City Hotel Hamamatsu (Hamamatsu)
Banquet hall - Okura Act City Hotel Hamamatsu (Hamamatsu)
In the heart of Naka Ward, Okura Act City Hotel Hamamatsu offers a luxurious retreat. Unwind with dry cleaning/laundry services, enjoy Italian cuisine at one of the 5 on-site restaurants, and take advantage of concierge services. With a grocery store, coffee shop/cafe and hair salon on site guests can indulge in convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Laundry service

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is CNY732
CNY885 total
Jan 7 - Jan 8, 2026

Why we love this property

Luxury city center gem
This elegant luxury hotel dazzles with its central city location. Stylish design elements create an urban oasis for sophisticated travelers.
Culinary trio
Italian and Chinese cuisine tempt taste buds at this hotel's 3 restaurants. A cafe adds casual charm, while buffet breakfast ensures energizing mornings.

Room options

Available filters for rooms
Showing 49 of 49 rooms

Premium Comfort Single Non-Smoking

  • Sleeps 1

Premium Comfort Casual Twin Room

  • Sleeps 2

Upper Floor Deluxe Twin Room

  • Sleeps 2

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

Corner Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Corner Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Suite Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premier Comfort Floor Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Bathrobes
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Bathrobes
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Bathrobes
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Bathrobes
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Comfort Floor Triple Room

  • Sleeps 3

Premier Comfort Floor Twin Room

  • Sleeps 2

Corner Room

  • Sleeps 2

Deluxe Single Non Smoking

  • Sleeps 1

Deluxe Single Smoking

  • Sleeps 1

Corner Double Room Smoking

  • Sleeps 2

Corner Double Room Non smoking

  • Sleeps 2

Corner Twin Room Non smoking

  • Sleeps 2

Corner Twin Room Smoking

  • Sleeps 2

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • Sleeps 3

[Upper Premium]Standard Twin 《 Non-Smoking 》[Standard][Twin Room][Non-Smoking][Nightlife View]

  • Sleeps 2

Premium Comfort Corner Double Room Non-smoking

  • Sleeps 2

Premier Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Standard Floor Single Room Non-smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Standard Floor Deluxe Twin Room Non-smoking

  • Sleeps 2

Standard Floor Triple Room Non-smoking

  • Sleeps 3

Standard Floor Deluxe Triple Non-smoking

  • Sleeps 3

Corner Triple Room Non Smoking

  • Sleeps 3

Premier Comfort Deluxe Triple Room Non Smoking

  • Sleeps 3

Upper Floor Double Non-Smoking

  • Sleeps 2

Upper Floor Twin Non-Smoking

  • Sleeps 2

Upper Floor Triple Room

  • Sleeps 3

Upper Floor Deluxe Triple Room

  • Sleeps 3

Suite

  • Sleeps 2

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About the neighborhood

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Act Tower - 1 min walk - 0.0 km
  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 18 min walk - 1.5 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 60 min drive
  • Chubu Centrair Intl. Airport (NGO) - 116 min drive
  • Hamamatsu Station - 8 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬1 min walk
  • ‪珈琲館 - ‬4 min walk
  • ‪中国料理桃花林 - ‬3 min walk
  • ‪LOLO 3RD CAFE - ‬1 min walk
  • ‪フィガロ (Figaro) - ‬2 min walk

About this property

Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu puts you within a 15-minute drive of Lake Hamana. For a bite to eat, guests can check out レストラン フィガロ, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 2000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?

Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Okura Act City Hotel Hamamatsu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Okura Act City Hotel Hamamatsu?

Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Okura Act City Hotel Hamamatsu?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Okura Act City Hotel Hamamatsu like?

Okura Act City Hotel Hamamatsu is in Naka Ward, a short 8-minute walk from Hamamatsu Station and 2 minutes' walk from Act City Hamamatsu.

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Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

View
Room
Bathroom
Breakfast

What guests liked

  • The property is conveniently located near many restaurants and shops. (3 reviews)
  • Breakfast was excellent with a well-tasted buffet. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great place to stay!
F. J., 8-night trip

10/10 Exceptional

Perfect stay

Comfortable clean and spacious!
Ikuyo, 1-night trip

10/10 Exceptional

Nice comfortable Hotel.
Tim, 1-night trip

8/10 Very good

fantastic hospitality and superb location for both business and vacations.
Kyoko, 1-night trip

8/10 Very good

Nice location
Paul, 1-night trip

10/10 Exceptional

Excellent
NAOKI, 1-night trip

10/10 Exceptional

Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
lindsay, 2-night trip

10/10 Exceptional

Everything was good, but the interior is old.
Seok Hoon, 1-night trip

10/10 Exceptional

Nice hotel in Hamamatsu

Very nice hotel The views are excellent.
Tim, 1-night trip

10/10 Exceptional

great hotel!
Toshiaki, 1-night trip

10/10 Exceptional

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Robert, 2-night trip

10/10 Exceptional

Great location!
Edward, 4-night trip

10/10 Exceptional

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Dale, 2-night trip

10/10 Exceptional

Excellent hotel very close to the station
James, 3-night trip

10/10 Exceptional

Best hotel in Hamamatsu City!
Zander, 4-night trip

8/10 Very good

Great location
Robin, 2-night trip

8/10 Very good

Super convenient for rail travellers.

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Corin, 4-night trip

10/10 Exceptional

Great hotel, the view of Hamamatsu is fantastic.
Timothy, 1-night trip

10/10 Exceptional

The location is very convenient
YIFANG, 1-night trip

10/10 Exceptional

The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Sherry, 1-night trip

10/10 Exceptional

Great place. Excellent view from room
Vicki, 3-night trip

10/10 Exceptional

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Andy, 2-night trip

8/10 Very good

The hotel and stay is very good. Can add more vegetarian options in breakfast.
Prayag, 14-night trip

10/10 Exceptional

Excellent

Clean and comfortable hotel.
1-night trip

8/10 Very good

Good
Sato, 1-night trip