i booked a deluxe room i educated i had a service dog was moved to a bad floor with a broken bed our remote did t work and he came in the room it was at 80degrees and this is august
Tanisha
Tanisha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
It was very relaxing
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 25 日
Too hot
Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
Kaye
Kaye,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
I give the hotel a 5 star
My say was plenty the hotel was very clean
Patsy
Patsy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Nancy
Nancy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Clean, comfortable & amazing service
We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Nikki
Nikki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Great place to stay
Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Sherri
Sherri,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Alexus
Alexus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Juan
Juan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Great place
Nice & clean. Staff super friendly & helpful.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
The hotel was nice and clean. We were in town for a concert and stayed the weekend because it was close to Beale St. Only down side was that the room we were in the tile in the bathroom over the toilet fell while we were sleeping, informed the front desk and we were moved to a new room
Christina
Christina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Antonia
Antonia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Everything was nice . Will most definitely be back
Alisha
Alisha,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Cody
Cody,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
Sequita
Sequita,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Sheridan hotels I thought were nice but I'm wrong
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.