This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Arianna
Arianna,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
My boyfriend and I went as an anniversary trip, we absolutely loved the whole experience. Such good service, great customer service. The restaurants on the property were amazing very sanitary and good! Definitely recommend and will be back!
Brittany
Brittany,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Hermoso
Excelente hotel, está muy bonito. Te sientes en la selva !
María del Carmen
María del Carmen,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Great place to stay in Tulum.
Amber
Amber,2 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 7 日
The hotel was fine, but it was in front of the sketchiest street I’ve ever seen. It literally ruined the whole vibe and experience.
Joce
Joce,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Kimberley Antonette
Kimberley Antonette,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 27 日
Sharlanda
Sharlanda,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
This is an amazing property. Very clean and tranquil with friendly accommodating staff. Rooms are stunning…magic! Food is incredible. Don’t listen to any haters that don’t give it 5 stars. You would be ridiculous not to love this place.
Bria
Bria,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Incrr
Ismael
Ismael,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 21 日
We really enjoyed our stay at Copal the aesthetic was really nice. The rooms were cleaned daily and the 2 restaurants onsite had good food pairings. The staff were polite and helpful during our stay. My only suggestion would be if you get a room with a pool don't get one on the ground floor as the foliage from the trees were all in the pool. Which deterred us from using it even though it's what we paid for. The roof top pool was free from that so next time we will probably get a regular room and utilize the rooftop. We were able to book transportation to and from the Cancun airport through them as well. Overall great stay.
Wynisha
Wynisha,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Alejandra
Alejandra,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Bilal
Bilal,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Jacqueline
Jacqueline,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 6 日
Adrian
Adrian,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Amazing property
Archie
Archie,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Great Stay in Tulum
This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
Robert
Robert,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Todo
Rodrigo
Rodrigo,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!
shayla
shayla,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great staff, hotel was clean and quiet
Rafael
Rafael,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 16 日
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Petra
Petra,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Brianna
Brianna,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 12 日
Victor, Max ainsi que l'ensemble des personnels étaient Aidants et disponibles un grand merci au staff. L'hôtel et les chambres sont propres et grands. L'hôtel est situé dans une zone un peu moibs propre sans plus, l'accès est sucuritaire le parking aussi