The hotel staff was very friendly and helpful. The hotel room was clean, but a little dusty and the TV stand had some damage. Our TV remote was missing, but the staff replaced it with a brand new one.
The hotel is currently under construction, with portuons of the 3rd floor and some of the rooms being remodeled. However, the workers were very quiet and we could barely tell they were there. Overall, we would stay again!
Tina
Tina,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 25 日
Worse place ever . Please don’t stay in this place it Smells terrible it’s not clean. Worse experience .
Consuelo
Consuelo,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 10 日
It was in a very convenient area, but not very clean. The room appeared beaten up and in need of repair. The staff appeared annoyed by my presence, and didn’t let me talk more than 2-3 words. But I suppose that’s a given that it’s under construction, maybe it’ll be better in a year or so. One last thing, the amount of shouting and pounding going on in the rooms was concerned, the yelling in the hallways at night had me awake at night and frightened to go back to sleep.
Justin
Justin,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
It was near Bolingbrook CC, where we were attending LIV Golf Chicago.
Dave
Dave,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 10 日
If I could add pictures to this review, you would have proof of the conditions. It looks nothing like the photos online. When we got there and we’re checking in I noticed several areas of the lobby that were covered in tarps. She didn’t disclose any reason for that when we came in. Nor were there any signs on the doors explaining why. I asked her if they were doing some remodeling and she told me they were dealing with a water leak. We were then given our room key to go to the third floor. Upon exiting the elevator, all of the flooring has been completely tore up. We were walking on old cement. Our room was to the left of the elevator, but to the right of the elevator, those rooms had drywall taken away from the walls because of the damage. Our room was just as bad. It had rust on the the outside of the refrigerator and dirt inside the refrigerator. There was also mold growing in the bathtub and you could see urine along the walls of the toilet that wasn’t cleaned. I took photos of all of this for proof and will post them on Google because they allow photos. It was so disgusting that we left and booked a room at a different hotel even though this was not refundable. Well, I understand that sometimes things happen and maybe they couldn’t prevent the water leak but the fact that they did not disclose that information to any guests before our arrival or during our check-in is completely unacceptable. It really makes you question what else they’re hiding at this hotel.
Jessica
Jessica,1 晚结伴旅行
CheapTickets真实住客点评
8/10 很好
2025 年 8 月 8 日
Connie
Connie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Karen
Karen,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Jessie
Jessie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Cynthia
Cynthia,1 晚行程
Hotels.com真实住 客点评
4/10 尚可
2025 年 7 月 20 日
Unfortunately, property had a fire sprinkler accident. Property is in disarray, and laundry facilities closed. I think we should get a partial refund.
chris
chris,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Victoria
Victoria,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Benjamin
Benjamin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
There was a flood in the hotel. There were fans all over, part of the ceiling was removed. They didn’t have any rooms left that I reserved (2 double beds) so I got a roll away cot. The springs were digging in my back, the room smelled. I think I should have been notified of the conditions I was walking into.
Kristin
Kristin,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Great service
martha
martha,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
martha
martha,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
They did not do anything that the representative from Expedia stated they would do.
He stated we would not have to pay additional The staff at the hotel stated we would.. then we had to relocate to another hotel because the hotel had a flood on the third floor
beverly
beverly,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 24 日
A poor stay
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
The location is super clean and the staff was AMAZING. The front desk had this super helpful and smiley staff, her name was Megan, she was so great to deal with all our questions. I had some business in Lockport, IL and the girlfriend stayed back with our pup. It was too hot too be bringing our 8 year old lab everywhere so Megan was able to let us late checkout. Our stay was super relaxed and easy.
Franky
Franky,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 22 日
The room was clean, but had a musty smell but some febreze took care of it. I had issues with the toilet seat being too close to the water, making it uncomfortable to use without getting my hand wet.
James
James,9 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.