1st floor is currently under construction, so no gym access- was probably the only downside (and seems to be a temporary issue I would assume?).
Upon check in we were kindly greeted by the front desk gal. She got us checked in right away, and answered all questions we had. Throughout our stay staff was excellent (approachable, friendly, and ready to help). We stayed in a Queen double suite and it blew me away- for the extra it is WORTH IT. Honestly comparable to an air bnb. Queen sofa pull out, kitchenette fully stocked with soap, a sponge, dishwasher and cleaner, and all the dishes/pots and pans you would need for a small family or couple. The beds are in a seperate room. Lots of storage for your items.
We LOVED our stay!