Overall, clean; but some foul odors were in the lobby area, in proximity to the hallway, The desk representative was doing her best to take care of the smell by spraying an odor neutralizer. I overheard a guest who was staying in one of the rooms, complaining of a foul odor in her room: she thought it was from the carpet. My room was fine: it had vinyl flooring. I think the process has begun to rip out the carpet from the rooms and replace with vinyl flooring.
The staff were friendly and helpful. The hotel provided great shuttle service and breakfast was great with a variety of items served; including fruits.
Judith
Judith,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Sharee
Sharee,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
penny
penny,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 2 日
Hot tub
This hotel had no hot tub and that was the only reason for booking this hotel!
Edward
Edward,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 31 日
No one was on the reception
Kamran
Kamran,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Averineshia
Averineshia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Good stay
Overall it was a good stay. The breakfast was great and the people were vey friendly and accommodating. The only complaint I had was that the bathroom had a leaky tub and the toilet ran slow and finally did not work at all. They brought me a plunger.
Denise
Denise,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
Nope
Bed bugs and moldy ac
matthew
matthew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 28 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Rita
Rita,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
The service was fine, and very prompt.
The hotel could afford to upgrade their towels. The stay was fine even though they were doing maintenance on the third floor it was done only during normal working hours.
Grace
Grace,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
Ice Maker was not working. I was received a "Just checking in" text and informed them of the ice maker not working. Ice maker did not get fixed on second floor during my stay. Also when I left this morning, I requested a copy of my stay but the desk clerk stated I would get a copy of the bill by email instead. I still have not received a copy of my bill.
Mack
Mack,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
The breakfast is very bad. I don’t recommend it to anyone.
Wahid
Wahid,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 13 日
Fine
This hotel was fine, but nothing special. We’ve stayed at other hotels of this brand that were much newer and better maintained
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Great staff! Kind people at check-in desk and very courteous. Would stay here again! It is an older facility but well-maintained. Madison is a nice place to visit.
Iris
Iris,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
The staff was very friendly. My room was clean. The bed was comfortable. I had planned to visit a few places however, the very comfortable bed convinced me to stay and sleep. Preseason football games helped to.
Brian
Brian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Quiet and clean hotel
Clean hotel quiet area. Close drive to all types of restaurants and shopping. Came for a show at VBC Mark C Smith concert hall which was a 13 minutes drive. Easy to get around.
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Abby
Abby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Jennifer
Jennifer,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Jaime
Jaime,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Terri
Terri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Friendly , helpful and accommodating staff
Entire building/ rooms were fresh, clean and well stocked
Hallway was fresh and clean, no odor in the hallway or elevator
So appreciated of the complimentary water bottles
Look forward to a return stay there
Quality Hampton experience
Deborah