We originally booked two nights but needed the book and extra night at start. Reception altered booking so we didn't need to change rooms after first night this was not passed on to house keeping. So cleaners and house keeping were chasing up the next day why we weren't out of room three times we were disturbed and passed on reason.
When room was cleaned following day beds were made and bins emptied, toilet or sink not cleaned.
We had breakfast one morning no the best slot of the plates were dirty where they obviously went out unchecked, slow to replenish items. Bacon and eggs hard under hot lamp. Very underwhelming.
Grounds hotel were set in were lovely. Rooms desperate need of but if refurbishment.
Overall okish.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Ideal for visits to York.
Lovely stay breakfast was great too certainly worth having . Friendly staff , rooms good size and lots of open space outside ideal for visits to York. Would stay again .
MAUREEN
MAUREEN,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
great stay
I am gluten and dairy free due to allergies and was unsure what on the menu I could eat. I spoke to the waiter, who spoke to the chef, and he made me gluten-free fish and chips and a dairy-free horseradish sauce, which was delicious and much appreciated!
s
s,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Heather
Heather,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Maryanne
Maryanne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
The hotel was excellent and a stones throw from the park and ride which was great for going into the centre of York. The hotel itself was great the staff was really polite and helpful nothing was to much for them to do and the meals were very good we will definitely be going back there again
Ian
Ian,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Comfortable
The rooms could do with an upgrade. Bathrooms are outdated.
The bed was comfortable and room was clean.
Friendly staff at check in/out.
Emma
Emma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Good grub
Great breakfast
Wendell
Wendell,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Iben
Iben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Good value & nice hotel. A bit short staffed at the bar though
Nick
Nick,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
ya yuan
ya yuan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
great hotel
great hotel, not the newest but is clean and comfortable. beds are huge! stayed here before and liked it so we came back. only problem was a noisy fan on a wall outside our room. we like the window open at night so was a bit annoying. didn't spoil our stay though and we'll be back
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
Ceren
Ceren,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
michael
michael,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
The only problem was no air-con ,and window would not open . The fan in the room was very noisy . All good otherwise.
Rennie
Rennie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Not quite 4 star but would stay again
Staff great, food good, public areas great. Bedroom..3star at most. Bathroom smelt stale damp. Carpets thin. No milk , for provided drinks, no biscuits. Excellent touch in providing fan as weather hot.