Everything is in average. The hardware is definitely needed to be upgraded.
Staff were nice. If you have plan to dine in their restaurant, be prepared to be very patient for waiting, however food was nice.
Trish
Trish,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2026 年 1 月 5 日
The room was clean and nicely done. Facilities in the room were good.
Dee
Dee,3 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 4 日
The room we booked as a family was Premium Room but the central heating was not working and I had to keep going to reception they told me to turn on the radiator but this didn’t work a member of staff came later to check and said it wasn’t working and came back 4 hours later 10pm with an oil filled heater it’s January and for a premium room and 4 star hotel this is not acceptable myself and our child was very cold.
Gaynor
Gaynor,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 31 日
The best part was the attitude and friendliness of staff
John
John,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 27 日
Staff not very friendly or professional not at all welcoming
Breakfast was totally appalling most of the items not available with most of the food areas empty due to supply issues.Room thermostat not working room very cold.
In all a very poor Holiday Inn Hotel would not recommend
it.
Hubert
Hubert,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 26 日
Very basic
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
it’s very nice hotel .
Amel
Amel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Quick check in, reasonably priced parking.
Lovely to have the pool too and a great location
Anne
Anne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Room was lovely, clean and very comfortable. Great sea view. Fabulous range of toiletries. Breakfast was plentiful. Very tasty & fresh with a good variety of products. All staff very helpful, friendly, polite & professional.
KIMBERLEY
KIMBERLEY,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Excellent room and location, reception staff amazing especially Becki
Steven
Steven,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 18 日
Run down areas in the building and parking was awkward. Adding breakfast on the day was more difficult than it needed to be.
Rebecca
Rebecca,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Friendly check-in, lovely room. Helpful staff in the morning too
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
The staff wre available and friendly ... unlike a lot of chain hotels these days where everything is run by apps and one can't get a human to speak to if something's not right with your room or you want to order a meal
or just to order
A J
A J,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Elahe
Elahe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Arriving just before midnight, Jack and his colleague were so welcoming, willing to indulge telling my stories for them, about having worked there from 1984/85 (when it was The Crest Hotel) as a Management Trainee
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Room was good and breakfast was fresh and good selection
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
breakfast was outstanding .. first class to be fair.. room was great , hotel bar was nice and smart
reception was efficient
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 12 日
Some of the staff could have been better
angela
angela,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
Padraig
Padraig,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 9 日
Bar service could have been a little quicker/better organised. Otherwise all good
Russell
Russell,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
the room was nice, bathroom looked like it had recently been refurbished.
A fair amount of dogs in the building, not not a nuisance.
Location was a short cab away from gunwarf quay.
Good value on hotels.com as when i tried to book an extra night they wanted to charge me double the price of hotels.com