Disappointed that parking charges introduced since previous stay were not clear when booking, which meant was not best value booking. Corridors and therefore room smelt strongly of cigarette smoke. Bathroom areas of mould around bath/shower area. Although convenient for an event we were attending fell some way short of expectations.
Dave
Dave,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
PARKING EXPENSIVE, NO LIFT TO BREAKFAST
You find out when you get there tgat it is going to cost you a whopping £15 to park your car (despite blue badge). Breakfast in the morning involves ascending around 25 stairs with no lift(not an easy task for a guest with very limited mobility). Couldnt eat the eggs as i didnt have a chisel handy. Server snatched away my slice of toast just as i had buttered it, absolutely will not go again.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Great service and stay - amazing manager called Christy! Used it for an event happening at the Elizabeth suite and it was fantastic
Princess
Princess,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Gary
Gary,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
AC was good, bed was real comfy.
Joseph
Joseph,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Cara
Cara,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Arrived by car on a Friday afternoon and found parking was available but the bays were very narrow (Not good). Booking in at reception was very good and the staff could not have been better, very pleasant and helpful. Lift to room was clean and quick and the rooms air-con was very welcome. The room was clean and well presented but some rubbish from a previous occupant was left in the bin.
The Wi-fi was slow. The toilet seats are not "Soft Close" which was annoying to be awoken with a loud bang through out the night. The sink would not hold water, it wasted water.
To get to the Breakfast Area there are three flights of stairs. The hand rails on both sides were sticky, dirty and made of wood. They would be easier to clean if made of metal. The carpet at the foot of the stairs needs replacing, it has seen better days.
Service was good and very helpful. The croissants were unfortunately very stoggy, even when heated.
Our last comment is that there was a conference being held on the Saturday which meant that when we returned from a ride out the only place left for us to park was on the far side of the carpark. Carpark should be separated with parking reserved for residents in the nearest bays. These could be colour coded for ease on arrival.
DAVID
DAVID,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Great service and front desk staff were very helpful.
Room was very clean and spacious,
Lots of food choices nearby,
1 tip would be not to be in a room facing the food restaurants,
We stayed facing this way and over a weekend we had the local youngsters driving the cars at high speed, loud music blasting using the horn and doing wheel spins and donuts until 3am. So avoid staying in a room this side of the hotel.
Maybe weekdays are quieter.
But the hotel it’s self was great and would stay again,
leanne
leanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
N/A
tracy
tracy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Howard
Howard,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Good as usual
Was a good spot.
Close to lots of eatery places so options were vast.
plenty of parking.
Rory
Rory,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Rory
Rory,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
40th Birthday weekend.
We thoroughly enjoyed our over night stay. Room was exceptionally clean. The bed was enormous and so comfortable. Black out curtains were a bonus.
Everything was tip top.
Our service by all the staff was top class.
Our breakfast was terrific . We had our around 8.15 and it was relatively quiet. There was plenty on offer and all prepared well.
A big thank you to all the staff for the outstanding work they do.
Dennis
Dennis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Basic but OK!
Basic hotel but it was great for our one evening stay. Staff were nice. Not sure if parking is free as we got complimentary due to a technical issue at check in. Breakfast was a standard buffet fayre. Don't expect any vegan options etc, but again OK for us £16. 50 per head.
Adrian
Adrian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Excellent overall, great facilities and staff.
Extremely satisfied
Edwin
Edwin,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
Danial
Danial,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Chris
Chris,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
G T
G T,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Good Hotel but terrible room sound proofing.
The Hotel itself is top notch but it was let down greatly by the lack of sound proofing in the rooms. We were kept awake all night by extremely noisy inconsiderate neighbors. We could hear the TV, talking, turning switches on and off (lots), the swearing and shouting was terrible, they then decided to have a telephone conversation on speaker phone for over an hour, this continued all through the night and was at its worst between 0200hrs to 05.40hrs. It was just too late to contact reception and move as we were only staying 1 night.