Does Holiday Inn Chester - South by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Chester - South by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Chester - South by IHG?

Yes, there's an indoor pool. The pool will be unavailable from September 6 2025 to September 21 2025 (dates subject to change).

Are pets allowed at Holiday Inn Chester - South by IHG?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Chester - South by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Chester - South by IHG?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Holiday Inn Chester - South by IHG and nearby?

Holiday Inn Chester - South by IHG has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Holiday Inn Chester - South by IHG?

Yes, Junction Restaurant offers international cuisine.

What's the area around Holiday Inn Chester - South by IHG like?

Holiday Inn Chester - South by IHG puts you in the heart of Chester. Popular attractions include Chester Racecourse, which is 5 minutes away by car.

Holiday Inn Chester - South by IHG, Chester: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 21, 2025

Really nice hotel, very friendly and helpful staff. A good breakfast facility and all day dining.

Matthew, 2-night trip

8/10 Very good

Sep 8, 2025

Quick trip to Chester convenient and quiet hotel

Smile, 2-night trip

10/10 Exceptional

Oct 6, 2025

Excellent parking near to Chester shop nxt door

Simon a, 1-night trip

10/10 Exceptional

Aug 7, 2025

Great stay

Good location, hotel staff were friendly and good choice of food at breakfast

Rakeish, 1-night trip

10/10 Exceptional

Sep 7, 2025

Great stay

Great stay, the bedroom was clean and comfortable. Good choices for breakfast. We had an evening meal in the bar, the staff there were lovely, We unfortunately didn’t have chance to use the leisure facilities.

Julie, 1-night trip

8/10 Very good

Oct 4, 2025

Hotel room was very quiet with black out blinds and a comfortable bed, so we had a great night's sleep. The room and bathroom was spotless. The only downside is that the corridors looked a bit scruffy, but I guess they get a lot of wear. The bedrooms, lounge and reception were great. We didn't use the pool or gym but it looked good.

Linda, 1-night trip

6/10 Good

Aug 28, 2025

Good value for money

Friendly staff. Nice breakfast selection. Good room.

Mohammed, 1-night trip

6/10 Good

Oct 3, 2025

Room317

Smelt a mould when you walked in the room (317) and from reception to the room, you needed an Uber!

Tommy, 1-night trip

10/10 Exceptional

Aug 5, 2025

Clean and comfortable!

Clean and comfortable room. A little cramped for four of us, but fine for just one night.

Trudi, 1-night trip

8/10 Very good

Aug 14, 2025

The hotel was good in terms of food, welcome, friendliness but us starting to look shabby and in need of decoration

Gary, 1-night trip

6/10 Good

Sep 27, 2025

The hotel needs a refurbishment tbh, it’s a bit battered and old, signs of much wear and tear, eg Doors with years of dirty hand prints. It’s in a great location and would really benefit from a modernisation. The Restaurant staff were superb, in particular was Mark (on duty 26th Sep 2025 at 1815hrs) who was also mentoring another staff member. He was quite excellent, knowledgable, efficient and not over bearing, please pass this onto him. The other staff were also fantastic, I dian girl was very pleasant and efficient..!

Ron, 1-night trip

10/10 Exceptional

Aug 8, 2025

Great family city break

Chester is a fantastic city to visit especially with the children. Lots to see and do. We dod a family trail and learnt do much. The hotel was a great base, just across the road is a park and ride bus service that took you straight to the centre snd easy to pick up back to the hotel. Great to have the pool and restaurant service too the breakfast certainly filled us up for our days out.

SL, 2-night trip

10/10 Exceptional

May 23, 2025

Rooms were lovely and very clean ,staff were great nice bar and restaurant food was excellent.would definitely would stop again .

Roger, 2-night trip

8/10 Very good

Jul 14, 2025

One night stay

Me and my daughter stayed one night, enjoyed the swimming but the changing area floor and mats could do with a clean. Food and service very good. Our bedroom was spacious and the bed was clean.

1-night trip

10/10 Exceptional

Jun 21, 2025

Great breakfast. Friendly staffers

Gerard, 1-night trip

6/10 Good

Oct 7, 2025

Breakfast was okay a few things were lovely but the bacon was too tough, the eggs were only good if you got them when they were first put out if you didn’t they were like rubber! Also the scrambled eggs were very dry. The hotel staff were lovely and were on hand if you had any problems. We found the hotel needs needs a bit of TLC apart from the spa and pool, that was fab. The bar needs to have a bit more choice, no slimline tonic’s which I found very strange plus no flavoured tonic’s. Cokes should have other options not just syrup mixer on tap! On saying all this, I found out that this hotel was housing illegals up to a few weeks ago so things take time to get back to running normally again. Would come again? Yes I think we would.

Heather, 3-night trip

10/10 Exceptional

Jun 3, 2025

Convenient location

Lovely staff Comfortable room - clean with facilities Nice gym Convenient location for Chester, Wrexham, Park and Ride.

AE, 1-night trip

6/10 Good

Aug 25, 2025

Check in was ok, the room was clean, the bed comfortable breakfast was good with nice staff. However the stay was let down by the bathroom which although clean. The shower screen on the bath didn't stay back, repeatedly coming in on you limiting the amount of room to shower in. The bath towels had marks on them that looked like they had been through several washes, Black/brown on one and yellow on the other.

John, 1-night trip

6/10 Good

Aug 30, 2025

Needs a lot of work doing.

Outside of property is dated and tired. Rotten wood and cordoned off areas.Inside hall ways the same. Foyer clean , today and looks like it’s recently been updated. Swimming pool was awful - paint peeling, lots of rust, not the cleanest. Breakfast was good with lots of choice, bedrooms were clean and comfortable

John, 1-night trip

10/10 Exceptional

May 14, 2025

Highly recommend this accommodation

Requested disabled access and room, we got what was asked, it was excellent, we use this hotel when we visit family in Chester its spot on

Miss, 3-night trip

10/10 Exceptional

Jun 29, 2025

Handy for Chester Golf Club

John, 2-night trip

10/10 Exceptional

Apr 6, 2025

Lovely hotel. Quiet and comfortable, staff polite, everything we needed.

Kate, 1-night trip

10/10 Exceptional

May 25, 2025

Nice to stay and forget daily routine. Gym ,swimming , sauna, pick and choose. Our family really enjoyed.

Vaidas, 1-night trip

6/10 Good

Sep 22, 2025

Problems perhaps affected by the excellent earlier stop in Warwick/Stratford. The premises are looking very tired, the swimming pool was closed for re-furbishment, after heavy rain the ceiling of our room leaked overnight and soaked my duvet. Had to move ourselves to a new room a long way along the corridors. Our room missed cleaning on two occasions, evening meal was served in the bar area where the majority of seating was on high bar stools certainly out of reach for “senior”citizens. All the above was reported for the attention of the management who didn’t even have the courtesy to respond! On the plus side John on reception was courteous and helpful and the breakfast’s excellent

Ray, 7-night trip

10/10 Exceptional

May 4, 2025

Great short stay at this hotel, the staff were extra friendly and helpful. All round good vibes 😎

Craig, 1-night trip

Holiday Inn Chester - South by IHG

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Does Holiday Inn Chester - South by IHG offer free cancellation for a full refund?