Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
david
david,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
Good breakfast
Philip
Philip,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 21 日
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 3 日
A comfortable bed with nice linen. The bathroom is dated and needs replacing.
Could be better lit from the car park to reception. Breakfast was fine - not terrible not great.
Joanna
Joanna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Hans
Hans,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Great service from booking in til leaving, everything was spot on spa food and room
mark
mark,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Mohammed
Mohammed,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 10 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Cool place
Gunnar
Gunnar,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 9 日
J
J,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Peter
Peter,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Mohammed
Mohammed,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 1 日
Dirty rooms
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
Natalie
Natalie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Bed was very comfy 😁
Bathroom was a bit tired but very clean
Pool and spa facilities were a nice treat
mary
mary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Hannah
Hannah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Lars
Lars,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 15 日
Stayed in better premier inns
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!