2nd visit to this hotel and staff remembered us. Solved little problems immediately and made us feel welcome. Lily at front desk was gracious and courteous.
Patricia
Patricia,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
Bait and Switch
I made my reservation 2 months in advance. I was attending a long term care conference. The host hotel was charging for parking. When I looked at Embassy and into the fine print, I did not see any charges for parking. This is the main reason I chose embassy and paid $300 for a 2 night stay. To my surprise upon checking in, I’m told parking was $21 per day - billed by a 3rd party vendor. Very frustrated that this charge was no where on the website. The conference host hotel was 6 minutes away, provided a code and parking would have been $11. 3 people checked in after me and had the same surprise. Embassy needs to be truthful about the prices. Won’t be staying here ever.
nathan
nathan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
maria
maria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Juan
Juan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Ben
Ben,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
bad night service
at night time the toilet started to leak water none stop, i call the front desk no body answer, then i had to go and look for the front desk person, with all the wet towels to show him how bad it was, he said he couldnt do anything and i coulnt move rooms because my wife was sleeping and i had to get up very early.
ROBERTO
ROBERTO,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
A wonderful find in Austin
The Embassy team was very helpful and friendly. Check-in was super quick. Even adding an additional night during our stay was very easy. It's not a brand new building, but it is well maintained and very clean. It has a "welcoming" feel to it. Beds were comfortable. Made-to-order breakfast great! We'll be back!
Scott
Scott,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Lyndsey
Lyndsey,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 31 日
Elizabeth
Elizabeth,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Joshua
Joshua,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Priscilla
Priscilla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
The hotel qas nice and comfortable, the breakfast was wonderful. The rooms could use some updating
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Rekha
Rekha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
LIBRADO
LIBRADO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 4 日
Bad
Im really disappointed. And i need the money back. I booked this hotel so i can have comfort and relaxation..
And i have a handicapped child with me i told her to give me the closer room but room was around the corner then there were roaches, no intercom in the room, hand soap bottle were missing others were there. I mean the hotel is beautiful but not happy from the room.
I asked refund from the hotel aswell and they said they put the request.
faiza
faiza,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Not what i was expecting
The photos are accurate and it's location is pretty good.
However upon arrival you're informed that YOU HAVE TO PAY TO PARK! Yup! 45 dollars to park for 2 days!
Also have NEVER been made to pay 100 DEPOSIT for a hotel room! And I've stayed at 5 star hotels!
The first day the hot tub was closed and the pool was very murky. Lots of kids. And don't think you'll do swim later because the kids will be asleep... NOPE kids SCREAMING in the pool until MIDNIGHT!
Elevator was broken second day.
The hotel is very old.
My room was nice and clean. The AC AFTER it shuts off makes a very very loud dripping sound. It kept me up ALL NIGHT. I called and asked to switch rooms "that's just the condensation dripping, ITS IN EVERY ROOM." UM what?! I haven't been to Austin in a long time. I will be staying somewhere else next time.
Jonathan
Jonathan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Business with some Rest
Love this location but Parking fee is a bit much. Breakfast very good. Best omelette. Happy hour with drinks and snacks very good. The lobby area is very nice. Spacious. Rooms are always good. Only issues my showering gel/lotions not refilled. I did ask for more towels but they brought asap. Phones 2 of them didn’t work in room called with my cell phone. Carpets need cleaning😳 Again things they react to very quickly if request. They have always been very friendly and we luv the atmosphere. Will come back❤️