Location, room and bedding are very good.
Lobby is very dark and cold, not inviting at all. We stayed 5 nights and just saw a few people sitting in the lobby, as it’s not comfortable with very poor lighting….
The room cleaning was poor. Toilet paper was a bit rough. The hair dryer is very outdated and heavy making my arm sore holding it and took long to dry my not-long hair as it’s such inefficient.
The onsite
David
David,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Speakeasy
Such a cute hotel. Rooms were clean, restaurant was nice, and there is a speakeasy in the coffee bar.
Also, they even found my water bottle. 😊
Lori
Lori,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Kristina
Kristina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Crystal
Crystal,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Rick
Rick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Molly
Molly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
mollie
mollie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Manjit
Manjit,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Great Smell; Good Flex on friends
If you are looking for some place bougie or a fancy stay, this is definitely the place for you. All of the staff I interacted with were super helpful and friendly.
I ended up having to extend my stay after my original booking. I did have to 'check out' the morning of my original checkout date to then 'check in.' I was nervous that I would have to change rooms for just 1 day, but they kept me in the same room and the check out/in took maybe 10 minutes.
I don't what they used for cleaning or where the air fresheners were hidden, but the lobby had a very pleasant smell at all times. It was like a mix of cleaning and just fresh.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
We only had one body towel to shower with! The soap wasn’t great. The bed w
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
I have stayed many times in Des Moines. This hotel is beautiful. The valet staff were incredible. The location is perfect.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Judy
Judy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 21 日
NO Room for my family - Hotel blamed Expedia
Showed up for a late checkin and they had to reservation for me and blamed everyone but their new system that was obviously the issue. Finally a manager showed up and gave us a room they had closed up for repair. I paid almost $300 to be left stranding in the lobby for over an hour after a long day. What a joke. ive been treated better at $50 motel 6s.
Mike
Mike,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Not for a bad back
Very nice hotel but the beds were overly soft and with a bad back i was only able to sleep 4 hours so instead of sleeping in, we got up early and went home to sleep.