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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Novotel Queenstown Lakeside

Exterior - Novotel Queenstown Lakeside (Queenstown)
In-room safe, desk, iron/ironing board, free cribs/infant beds - Novotel Queenstown Lakeside (Queenstown)
Concierge desk - Novotel Queenstown Lakeside (Queenstown)
View from room - Novotel Queenstown Lakeside (Queenstown)
Private spa tub - Novotel Queenstown Lakeside (Queenstown)
In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Valet parking
  • Hot tub
  • 24-hour room service
  • In-room childcare
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY1,399
CNY1,609 total
includes taxes & fees
Dec 21 - Dec 22

Why we love this property

Sustainable dining options
The restaurant serves locally-sourced and organic food, with vegan and vegetarian choices available. Buffet breakfast includes vegetarian selections.
Sleep in luxury
This hotel's guestrooms feature a pillow menu for customized comfort. Balconies provide fresh air, while minibars and 24-hour room service satisfy cravings.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Lakeside

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Private bathroom
Bathrobes
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(60 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lakeside

Room, 1 King Bed, Lakeside | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Lakeside

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Private bathroom
Bathrobes
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Crowne Plaza Hotel Queenstown by IHG
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 1,000 reviews
The price is CNY1,453
CNY1,671 total
includes taxes & fees
Dec 11 - Dec 12
Crowne Plaza Hotel Queenstown by IHG
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About the neighborhood

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Beach - 2 min walk - 0.2 km
  • Queenstown Gardens - 2 min walk - 0.2 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Cookie Time - ‬3 min walk
  • ‪Novotel Queenstown Lakeside - ‬2 min walk
  • ‪Odd Saint - ‬2 min walk
  • ‪Margo’s queenstown - ‬3 min walk
  • ‪Elements Restaurant - ‬1 min walk

About this property

Novotel Queenstown Lakeside

When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub, and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 15 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per night; includes in/out privileges)
    • Limited valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 for adults and NZD 19.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 20 per day

Parking

  • Valet parking costs NZD 50 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?

Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Queenstown Lakeside?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Queenstown Lakeside?

Yes. Valet parking costs NZD 50 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Queenstown Lakeside?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.

What is there to do at Novotel Queenstown Lakeside and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs, casino gaming, and ecotours. Relax in the hot tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.

Are there restaurants at or near Novotel Queenstown Lakeside?

Yes, there's an onsite restaurant, Elements.

Does Novotel Queenstown Lakeside have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Novotel Queenstown Lakeside like?

Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travelers say the area is walkable and ideal for skiing.

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Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Towns
Lake
Breakfast
Bathroom
Bed
View

What guests liked

  • Breakfast was described as tasty, plentiful, and having a great selection with many options to cater to different tastes. (20 reviews)
  • The property is close to a variety of restaurants and eateries with many cuisines to choose from. (5 reviews)
  • The spa facilities were modern, good, and brilliant, setting guests up for a great day. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super convenient location to downtown
Dillon, 1-night trip

8/10 Very good

Nice breakfast
Jeremy, 2-night trip

8/10 Very good

Great location. Clean room. Only knock would be the noise from the hallway passes directly to room, which was inconvenient as we were the first room from the elevator.
View from room
David, 2-night trip

8/10 Very good

Great hotel in a great location.
Carl, 5-night trip

6/10 Good

We had a room facing the street entrance. It was very noisy in the night with late night revelers and garbage trucks. If you stay here, ask to not have a room facing the street. Also, at checkout, they asked for more money, stating that they had not charged us enough.
Herbert, 3-night trip

10/10 Exceptional

Great location, close to the lake and town.
michael, 3-night trip

8/10 Very good

Great location
Sam, 5-night trip

10/10 Exceptional

Loved the room
Kevin, 1-night trip

10/10 Exceptional

Staff go above and beyond to help the guests, extremely impressed by the extra efforts that staff went to when an elderly couple in the restaurant needed assistance, big shout out to Nancy (hope I got her name right) with helping this couple out, and while doing so she didn't miss a beat with attending to the rest of the guests. Highly recommend the restaurant.
sean, 1-night trip

8/10 Very good

Great place to stay with your family, laundry rooms (2-either side of building- inside) Great buffet breakfast, great bar area.
Shane, 5-night trip

6/10 Good

Location was amazing, seemed a little run down. Overall great location.
Christopher, 2-night trip

10/10 Exceptional

Pretty decent hotel although the decor was bit old and dated, but very safe, clean and convenient area
MING ANN, 8-night trip

10/10 Exceptional

Nice large bed, tidy room with great amenities. Close walking distance to town & lake. Would happily stay again
Brooke, 3-night trip

10/10 Exceptional

Location, room is comfy, service was wonderful, breakfast was excellent
RAMESH MOHAN, 3-night trip

10/10 Exceptional

Location is great, friendly staff, nice amenities
Emma, 4-night trip

10/10 Exceptional

Everything nice and the room a bit small
Siu Wang, 3-night trip

10/10 Exceptional

Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!!
Chris, 7-night trip

6/10 Good

Great location but limited parking. Need to book the jacuzzi, very small and limited things indoors for kids.
Jade, 3-night trip

10/10 Exceptional

The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.
Gregory, 9-night trip

8/10 Very good

Great Location

We enjoyed our stay. It was very easy to get to the town center and walk around
Jessica, 2-night trip

10/10 Exceptional

Hotel location is excellent, shops around there. The room is clean and well decorated
Yue, 2-night trip

8/10 Very good

We were expecting more

We were expecting more. The decoration was dated and starting to show it. The bath was worn, shower was good. Breakfast was excellent but again the tables and chairs were old and starting to fall apart. For the price it was not value for money. A travel lodge could have been better.
Roger, 5-night trip

10/10 Exceptional

Nice location easy to access the town and transport options. Right on the lake. My second time here. Still could do with and upgrade of the rooms slightly dated but clean and all you need when you’re only sleeping there between adventures.
Tara, 5-night trip

10/10 Exceptional

Great location in the heart of Queenstown great hotel
Scott, 2-night trip

8/10 Very good

The breakfast buffet is expensive and was not good at all. Also, the rooms are quite small.
Katherine, 2-night trip