I am normally a Marriott guy, but I did something different this time on my recent trip to Chicago. I have been to some of the Thompson Hotel restaurants mainly in Austin, Texas, but I have never stayed in the Thompson. The Thompson Hotel in Chicago and the Gold Coast… I loved. From the dark and moody lobby to the great Customer Service to the beautiful room… Spacious great furnishings super amazing bed and don’t get me started on the bathroom. The walk-in shower with the rain head and amazing pressure and great body products. The only issue I had was at one point the toilet was acting a little funky and overflowed, but they came and fixed it and it was fine. This hotel used to be something different years ago, so I understand that the building is old. You would never be able to tell from the lobby and from the rooms. Little touches like push button light switches that were back lit at night to the corner couch with huge mirror grateful for getting ready and having extra space in the room. I am definitely a fan now.
Brock
Brock,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Petra
Petra,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
Knowing that the tv and phones were not working, they checked us into the room….
Christopher A
Christopher A,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Brett
Brett,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Excellent
bradley Jay
bradley Jay,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Michael
Michael,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Brent
Brent,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Alexander
Alexander,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Cheryl Gannon
Cheryl Gannon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Brianna
Brianna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Everything was so nice! Would definitely stay again.
Jeffrey
Jeffrey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Second time staying at this property, we love the location.
Dulce
Dulce,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Patricia
Patricia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Feels like Paris
The area feels like you’re in Paris
michael
michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Lovely hotel in an awesome area!
Rochelle
Rochelle,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Had maintenance in our room everyday we stayed because the air conditioning wasn’t working properly. It was 79 degrees in the room. That is unacceptable! Also I paid for two lake view rooms that were adjoining or next to one another on Hotels.com website. When we arrived we found out there is only one lake view room per floor. Needless to say we didn’t want family to be on two different floors. That too is unacceptable! Hotels .com should explain that on website. And lastly the valet parking on the hotel was stated at $75.00 according to Hotels. com. However at the hotel the rate had went up to $80.00 and we had to pay that price. Very disappointed in the Thompson Hotel and the information Hotels.com gave on their website about the Thompson Hotel. I tried for three days to call Hotels.com to speak with them about the issues but NEVER got connected to an agent! Rather after a while the phone line hung up! I’ve used Hotels.com for many, many years and have never had this experience! Very disappointed and may not ever use you again! Thank you!