Bottom line: why stay here when you have 50 options in the area and probably 90% are better?. A lot of issues can be helped by a proactive management that will go out of their way keep the customer satisfied despite some problems. Not here. The daytime manager was smug to the point of rude, indifferent as if the problems were our fault and only reluctantly would he accept responsibility and do anything to solve any issue. One person? Sunny? was very helpful and apologetic and did his best always. The other guy was an annoying condescending jerk. Great way to greet new guests. When we told him we had bed bugs, he didn't believe us and after we left he went to the room so he could accuse us and say there weren't any. Huh? We have videos and photos. Never in my life have i had bedbugs even in dives I'd stay in while vagabonding across EUROPE on $5/day. Let's see. Want to exercise in their 15x15 gym. Well, bring a jump rope because 3 of the 4 main machines were broken and no attention to repairs made. Internet in room. Free! Too bad it doesn't work. Cleaning the room? Two days we opted not to clean it, 2 days we would have liked it clean..but they must have forgot. Almost forgot about cockroaches in the bathroom. Hey- they don't bite, just freak you out at 3 AM. Then a minor issue with the dead gecko on the floor for 5 days. . Food..marginal. very. But! Car wasn't broken into! There was hot water! Free curry smell in the hall but no free food.. That's it. 50 other options wait
Fred
Fred,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
No wifi in part of hotel
The room was great but the towels were small and no wifi in our area.
Al
Al,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Mike
Mike,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
Boy coming back
Drunks in the parking lot, roaches in the room, shady looking area and breakfast was decent. You get what you pay for, should’ve been less though
Antonio
Antonio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Jerry
Jerry,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
kristen
kristen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Hotel and staff were awesome! Air conditioner was so loud, like sleeping next to a big diesel
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
People are extremely kind and the breakfast is very good.
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Casey
Casey,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 20 日
Alex
Alex,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 18 日
The AC was moldy smelling, the carpets in the room and hallway were stained and the hallways smelled of heavy chemicals
jamie
jamie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
I was arriving into Wichita Falls and had a 12 PM conference call. Jason at the front desk was very nice and accommodating by finding me a room prior to check in time so that I could be on my conference call in time.
Debra
Debra,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
Lori
Lori,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Gloria
Gloria,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
paul
paul,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 3 日
Stay somewhere else.
Crickets and dead bugs in room. Was given a different room. Floor was wet. They came and cleaned it up with towels. Floors were not cleaned. There was actually a quarter on the floor in the bathroom that was not ours. Bugs and dirt behind bathroom door. Hair in shower and moldy shower curtain. Room smelled. Employees were polite breakfast was good. Property is run down. Carpets in stairwells and halls very dirty. Bed was comfortable. Would not stay again. Not a good part of town either. Thought Best Western would have higher standards but I think they let anyone use the name as long as they collect royalties.
Vivian
Vivian,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Professional staff!
Smoothest check in ever. Attendant was very professional and explained everything in detail. Room was alright to get some rest. Area around the hotel is creepy; there’s a motel right across the street with many men just sitting there or just wandering around. Breakfast was good.
Edna
Edna,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
7-27-25 stay
The door to the room would not close completely by itself you had to push it. The shower leaked all over the floor making it very slick. The main problem was the person at check in wanted incidental to be paid in cash. That needs to be stated in the app since all hotels I have stayed at always put it on your card.