可以免费取消我在Grand Airport Ensuites大厅的预订并获得全额退款吗？

是的，Grand Airport Ensuites大厅在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Grand Airport Ensuites大厅是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Grand Airport Ensuites大厅是否有停车场？

很抱歉，没有，但是周边有街边停车场。

何时可在Grand Airport Ensuites大厅办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

伦敦Grand Airport Ensuites大厅住宿优惠| Hotels.com 好订网

Q: Grand Airport Ensuites大厅是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: Grand Airport Ensuites大厅是否有停车场？

很抱歉，没有，但是周边有街边停车场。

8/10 很好

2021 年 4 月 10 日

11 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 21 日

Awful

The property is not a hotel in any way shape or form. It is a room in a share house in a dodgy area. The area was very unsafe especially for children.

Stuart，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 12 日

Do not stay here.

Do not stay here unless you are looking for the lowest price possible. This is not a hotel. This is a room. Nobody on site. No parking. Not very clean. Sparse amenities if any. It reminds me somewhat of a homeless shelter.

Robert，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 5 月 9 日

The worst place ever. They clearly tried to remodel a house to make it a hotel but it doesn’t work. No upkeep. Not like the photos in the least. Worst of all was that we planned to use the clothes washer/dryer and the phone operator says “ you didn’t book that, it’s out of order!” Ridiculous!

Kevin，1 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2025 年 3 月 22 日

Ei häävi

Janne，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 2 月 24 日

Syed aqeel，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 2 月 17 日

It was not as described. The listing said it was only a 4 minute drive from Heathrow, it took us way more than that even with clear traffic. When turning up and looking from the outside of the property, it was in the evening and we were greeted with curtains that weren’t even hung properly at the window and in between the gaps in the curtains, with the light being on inside - an unpleasant lounge area with two young men in their 20’s walking around in vests. We deemed it as unsafe and not as described when we first booked and never even entered. We called the customer service line to which a lady answered the phone, was extremely rude when we expressed concerns of our safety and how our stay wasn’t as described. And with no customer service or resolution - she hung the phone up without warning. We stayed at the Premier Inn down the road instead, booked last minute and only paid £52 - money well spent - especially for the guarantee of safety and security.

Brandon，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 30 日

Dexter，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 11 日

Great service

Naeem，1 晚行程

Expedia真实住客点评

2/10 很差

2024 年 10 月 24 日

Mrs

Customer services very poor they could do better and they should expect any question especially if you checked in late after 10pm.The place itself we had difficult to find and I was charged more as we couldnot see the name of the place as it shows online ..i sent her msg voa WhatsApp got ignored till i sreenshot ans sent itbto her also other guest had to come out to help me because tax leftr me in a dark no even light outside the property very dark.

Marie，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2024 年 10 月 6 日

Leo，1 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 9 月 1 日

Alcides，1 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 8 月 20 日

I was in London for the first time, with limited Wifi, I had a 4hr delayed flight. As soon as I got connected to wifi I saw your email regarding check in obviously it was too late. Hoping to fiind a receptionist we went to location and were shocked to find NO ONE... you all have to revamp your procedures.

Sherran，1 晚行程

Expedia真实住客点评

6/10 好

2024 年 8 月 19 日

I would have better door opening experience

suraj，1 晚行程

Expedia真实住客点评

6/10 好

2024 年 8 月 18 日

Hawrin，1 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 8 月 16 日

Just to be clear this is a bedroom in a converted house, with a lock on the bedroom door, and poor sound insulation so you can hear the planes at Heathrow. Tried it once but never again …

Paul，1 晚行程

Expedia真实住客点评

6/10 好

2024 年 6 月 1 日

weird stay. convenient but not what i was expecting.

Elissa，1 晚行程

Expedia真实住客点评

2/10 很差

2024 年 5 月 7 日

Erica，1 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 4 月 24 日

Craig，1 晚行程

Hotels.com真实住客点评

2/10 很差

2023 年 12 月 17 日

Aidan，1 晚行程

Expedia真实住客点评

4/10 尚可

2023 年 12 月 10 日

Not great.

It wasn’t great! The heating was stuck on and it was too hot and so we had to have windows open and listen to aeroplanes taking off and landing. There was no shower gel, only hand wash where it should have been, the ironing board had come off of the wall and was being kept in the cupboard with massive sharp screws sticking out of it… We called customer service for some advise with parking and they said they would call us back but didnt…. Should have paid an extra tenner and stayed at the premier inn.

Billy，1 晚行程

Hotels.com真实住客点评

2/10 很差

2023 年 10 月 22 日

TAMARA，1 晚行程

Hotels.com真实住客点评

2/10 很差

2023 年 8 月 4 日

No door on front entrance; free access for animals and public. Very unkept property

Danielle，1 晚商务旅行

Expedia真实住客点评

2/10 很差

2023 年 7 月 25 日

Terrible

This is not a hotel. It is like a bedsit/shared house. I was shocked to see Hotels.com allowing this type of property. I tried to cancel on the day but I couldn't. I stayed didn't dare leave anything in the room when I was out. No parking. If i wasn't alone I would not have stayed.

Christopher，2 晚行程

Hotels.com真实住客点评

2/10 很差

2023 年 7 月 6 日

Horrible place to stay, it’s not a hotel or BnB, it’s a dirty shared house with only customers inside and you receive a door code by message to reach your bedroom. They ask for a £25 deposit in order to give you the code, they told me that I will get that deposit back but it’s more than a week now and still nothing ! The place is extremely dirty, the mattress is horrible as we feel the springs in our back, and it’s 120cm large only (they call it double bed), also it’s very noisy. The noise doesn’t only come from the fact that this place is just at the end of the runway and the windows let the noise go through, it also comes from the other people staying at the same place using the kitchen after midnight, and the kitchen is the room linking all bedrooms. Last but not least, there was no table next to the bed and no switch to turn off the light, so you need to use the light of your phone in order to reach your bed, then you have to leave your phone on the dirty carpet… DO NOT STAY THERE !!!

Guillaume，1 晚商务旅行

Expedia真实住客点评

Grand Airport Ensuites大厅

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常见问题

可以免费取消我在Grand Airport Ensuites大厅的预订并获得全额退款吗？

Grand Airport Ensuites大厅是否允许携带宠物入住？

Grand Airport Ensuites大厅是否有停车场？

Grand Airport Ensuites大厅提供机场接驳班车吗？

何时可在Grand Airport Ensuites大厅办理入住和退房？

点评

关于Grand Airport Ensuites大厅的点评

5.2

4.4

4.6

4.2

4.0

点评

8/10 很好

真实旅客

2/10 很差

Awful

Stuart

2/10 很差

Do not stay here.

Robert

2/10 很差

Kevin

4/10 尚可

Janne

2/10 很差

Syed aqeel

2/10 很差

Brandon