There is a difference between wheelchair accessible, and wheelchair available
jonathan
jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Will be back
Great customer service from front desk, restaurant, housekeeping. I do wish the air conditioner worked better. We had it on the lowest "55" but it blew hot air.
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Suites nice, but annoying check in.
First checkin, the window shade was broken in the otherwise nice suite. I was temporarily charged more for a downgrade replacement room (the non suite rooms are not nice). That room also had a broken window shade. The third room was back in a suite, and was very comfortable. This process was ridiculous though.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
The room was clean and comfy, the service was excellent but the hot water in the shower was not hot. The staff knew and apologized.
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
Alyshea
Alyshea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Maria
Maria,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Cheryl
Cheryl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
Lots of potential but...
Took 45 minutes to check in. They had a wedding party but clearly didn't staff it for the event. Went to eat at the restaurant and they said to check back in an hour and wouldn't take a name and number to let me know when a table was ready (also a staffing problem because the place wasn't full). The toilet didn't work half the time and the hot water on the shower didn't get hot. The grounds and pool were nice though.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 31 日
Traci
Traci,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Tracy
Tracy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Jayci
Jayci,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
The front desk person was great. Tried to have dinner because were traveling because of moving no minors alliwed past 9. Dumb rule.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Disappointing stay.
It was pretty disappointing. I called the day before to see if I could get early check in because we were going to a memorial. She said they were pretty understaffed and I understood. When we got there, we couldn’t check in early so I changed in the public bathroom. When we returned from the memorial at 4:30, we couldn’t get in our room because they were shortstaffed. We weren’t able to get into our room until 630 when we did the TV didn’t work. We also were unable to get two keys because they didn’t have enough keys to give us to. While the room was clean there just isn’t enough staff to keep this running smoothly.
MARY
MARY,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Tracey Jean
Tracey Jean,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Controls not working
First room: TV did not work; AC had fan on HI even when turned off! Desk clerk tried to fix both then gave us a different room. Second room: TV worked but AC didn’t. Shower temp didn’t adjust. Bath exhaust fan sometimes worked with switch, other times didn’t shut off with switch