可以免费取消我在凯艺酒店的预订并获得全额退款吗？

是的，凯艺酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

凯艺酒店有游泳池吗？

是的，有室内游泳池。游泳池将于 2024 年 1 月22 日至 2025 年 9 月30 日期间停止服务（日期可能有变）。

凯艺酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

凯艺酒店是否有停车场？

是的，自助停车免费。提供房车/大巴/卡车停车设施。

何时可在凯艺酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：11:00。退房时间为 11:00。

在凯艺酒店及其附近有什么游览观光项目？

凯艺酒店设有室内游泳池和热水浴缸，还有健身中心。

约克角凯艺酒店住宿优惠| Hotels.com 好订网

Q: 凯艺酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

4/10 尚可

2025 年 10 月 5 日

Staff was very unorganized, did not get the room we booked,

Christine，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 19 日

Not a single apology or care and overpriced at 150

Both Managers didn't offer to dry my clothes or even apologize after learning that thier coin dryer wasn't working. Asked for a couple of trash bags for wet clothes and he asked for my room number to charge me for them. Politely told him about dryer and showed him what was wrong. He didn't care and was like getting all defensive. Told the day manager about it- same result. Place is overpriced, mattresses are cheap, hot tub is joke, and I doubt they will fix the dryer.

Darin，1 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 28 日

jerry，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 13 日

Good

jeffrey，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 5 日

Douglas，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 2 日

Jarrod，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 5 日

Nice stay!!

Rachael，1 晚商务旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 24 日

Davor，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 4 月 10 日

just not a clean place. My daughter has asthma and had an asthma attack during the night…I went into the bathroom and there’s mold growing on the wall. The door didn’t work…had to almost kick it in the open. It was all warped from being exposed to the elements and NO upkeep. It felt dirty and old…needs an update for sure. The AC unit did not work and they knew about it and did not let us know BEFORE we got the room. The beds are tiny. It was not worth the money.

Hannah，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 3 月 22 日

Clean but 'dated'

Having stayed at this property many times over the past several years, but then with a hiatus, it was surprising but then not how this hotel now shows its age. Primarily, there is an 'aged-odor,' like the paint, carpets, and woodwork (wardrobes in-room, banister, trimwork, etc.). However, the meeting area, and diningroom were clean and tidy; the desk-service great. The nicest part for me, also 'older,' is the AUTOMATIC ENTRY-DOOR at front entrance, ALWAYS a plus when going in and out with handsful of luggage and personal belongings, and due to windy weather!

Shellie，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 3 月 14 日

Business

Older hotel. Starting to show its age. Bathtub was not very clean. No elevator.

Michael，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 2 月 10 日

stay at York, NE

Check in was easy and very friendly in the evening. The lady at the front desk in the morning was not nearly as friendly!

Gary，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 20 日

Clean and safe

Norberto，1 晚行程

Expedia真实住客点评

8/10 很好

2024 年 12 月 27 日

Jolee，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2024 年 12 月 22 日

This establishment was pretty average, at best. Expedia advertised it as pet friendly and even allowed us to reserve a room with queen size beds. We had 4 adults and needed good rest from traveling. When we walked in with our dog, the manager (Genevive) barked at us and made my husband and dog wait outside in the 20 degree weather until we got checked in. Then, she down-graded us to full sized beds—their pet friendly room, but wouldn’t reimburse us the difference because we had paid through Expedia. Horrible customer service, and super unfriendly. The smaller beds disrupted our sleep. Had I been given correct information to begin with, I wouldn’t have stayed here. I don’t know if that’s on Expedia, or if it’s the hotel’s fault. Left a bad taste in my mouth, and all of us grumpy for lack of a good night’s sleep.

Loralyn，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 9 月 16 日

Michael，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2024 年 9 月 16 日

Would have preferred no outdoor access to room. They offered to put us on the 2nd floor instead, but there was no elevator. Aside from that, we had a nice stay - the first floor room was clean and comfortable.

Donna，1 晚结伴旅行

Expedia真实住客点评

6/10 好

2024 年 9 月 15 日

Poor service

There was nobody ever at the front desk when needed! It took me 30 mins to find someone to check in. And then another 20 mins to find someone to check out. Then our key cards didn’t work through the whole stay.

Amy，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2024 年 9 月 13 日

I think you should updat and get an elvator

Marijo，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 8 日

Chris，1 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 18 日

Very clean & friendly. Would definitely stay again.

Jeri，1 晚结伴旅行

Expedia真实住客点评

4/10 尚可

2024 年 7 月 9 日

Michael，1 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 6 月 15 日

It was fine but we booked the hotel based on the fact that they had a hot tub and a pool. When we arrived, we were told the pool area was closed for renovations. Wish that we knew that before we booked.

Michelle，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2024 年 6 月 6 日

Bathroom shower needed better cleaning. Morning staff needs more complete training. Pool and hot tub were unavailable for maintenance and should have been listed like that on Expedia

LARRY，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 5 月 20 日

Very easy going.

Angelia，1 晚家庭旅行

Expedia真实住客点评

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常见问题

可以免费取消我在凯艺酒店的预订并获得全额退款吗？

凯艺酒店有游泳池吗？

凯艺酒店是否允许携带宠物入住？

凯艺酒店是否有停车场？

何时可在凯艺酒店办理入住和退房？

在凯艺酒店及其附近有什么游览观光项目？

关于凯艺酒店的点评

点评

好

7.6/10

7.8/10

6.6/10

7.0/10

7.0/10

点评

4/10 尚可

Christine

4/10 尚可

Not a single apology or care and overpriced at 150

Darin

10/10 绝佳

jerry

8/10 很好

jeffrey

10/10 绝佳