We have stayed here multiple times in the past and it has been a good, low-cost place to stay overnight on a frequent road trip we take to visit family out of state. This time was very disappointing for several reasons:
1) The heater worked, but adjusting the temperature down made no difference in it blowing very hot air. Had to turn it completely off in the middle of the night.
2) The advertised breakfast was virtually nonexistent with only coffee (which we do not drink) and cereal due to a water pipe problem (there was water in the public bathroom and in our room just above the lobby).
3) When we went back upstairs to check out, neither of the keys worked and had to go back to lobby to get replacements. Clerk said that sometimes happens in the mornings.
4) The second floor ice maker was completely off and the first floor ice maker gave me ~12 small cubes after at least 3 minutes.
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Everything was great
Nathan
Nathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Stayed for one night. The receptionist at the front desk was very kind and helpful. The room was clean and appeared to be updated recently. I would highly recommend staying at this location for 1 night as a pass through or multiple nights if you are staying in the area to visit multiple days. There is a casino next door, gas stations close and plenty of places to grab food in the area.
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Great service friendly staff
Linda
Linda,7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 29 日
Room smelled like weed BAD. Front desk claimed there was no other room that we could be moved too and also claimed there was no air freshener that we could use to spray the room to try to get rid of some of the smell.
Lashawnda
Lashawnda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 28 日
Older hotel whose photo's are deceiving. Staff that checked us in was ok but the overnight person was not helpful. Breakfast options were poor at best. There were many long term residents living at this motel. Ivernight noice was disturbing. Would not recommend or stay here again.
Christine
Christine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Great service
Sachin
Sachin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 23 日
Outside of room was a little concerning. It wasn't enough lights to walk to the door and the stairs were wobbly (at least two). The inside was clean and stocked.
LaNina
LaNina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
The staff was so nice. Breakfast was delicious and the coffee was perfect. I will be back as soon as I am able. I recommend this place 100%
Hazel
Hazel,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 17 日
Denise
Denise,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
The room was not expecting
DeAndre
DeAndre,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 15 日
There were bugs in my room and my comforter was dirty
Kayla
Kayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
BOTIELUS
BOTIELUS,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 13 日
Grande chambre avec frigo et micro-ondes, parking gratuit façon môtel devant les chambres, le tout à 10 mn de Beale Street et d'une entrée Interstate à 1 mn. Un casino est à 2/3 mn à pied, enfin un merveilleux restaurant mexicain jouxte l'hôtel. Voilà pour les points positifs. Les petits-déjeuners sont compris mais il vaut mieux prévoir son encas. Le 1er jour même les boissons étaient en panne. Il n'y a rien à manger en dehors des gaufres mais l'appareil est trop vieux et la pâte attache... Enfin, le sol colle, une petite serpillière ne serait pas du luxe.
PATRICIA
PATRICIA,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 13 日
Sero
Sero,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
Since the last time I were there it's been tremendous improvement. Room very accommodating (towels,microwave, coffee,heating unit, room clean xcept floor,could stand several spot cleaning, bathroom clean,). Bed (mattress) uncomfortable and make noise.
Marguerite
Marguerite,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 11 日
There was dirt in the corners couldn't see out of windows. Drains where rusty and missing plug
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 10 日
Charles
Charles,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 2 日
The rooms are not well kept, could use some TLC, newer furniture & more cleaning.
Vanessa
Vanessa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
Janae
Janae,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 26 日
The room smelled so bad and the beds made noise every time you moved.The bathroom ha little curly hair in the tub. The lobby was filthy and under construction. I knew better than to stay somewhere cheap in West Memphis. Next time I’ll pay a little extra.