I have stayed at this hotel many times, but this was my first time in the Queen City room. The reception staff are always very pleasant, friendly, and welcoming — the customer service truly makes you feel at home.
I enjoyed my stay overall; however, the bathroom setup could be improved. The shower area caused water to spread across the floor, and although the provided squeegee was helpful, it wasn’t an optimal solution. A small shower cabin or a raised edge could prevent the water from flowing out and make the bathroom much more practical for guests