Located near Crown Casino, Grand Hotel Melbourne offers an elegant retreat. Relax in the garden or unwind at the spa and enjoy Indian cuisine from Gaylord Restaurant. With a library, fireplace in the lobby, and helpful staff previous guests have praised.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Parking available
Gym
Non-smoking
Laundry facilities
Main amenities (12)
Housekeeping once per stay
Restaurant and bar/lounge
Indoor pool
Fitness center
Sauna
Steam room
Self parking
Children's pool
Hot tub
Limo/town car service
Terrace
Garden
Feel at home (6)
Children stay free
Children's pool
Kitchen
Private bathroom
Premium TV channels
Garden
The current price is CNY765
CNY765
CNY842 total
includes taxes & fees
Oct 13 - Oct 14
Why we love this property
Victorian charm
Discover Victorian architecture and historic charm in the heart of the city center. This boutique hotel boasts a garden, perfect for afternoon relaxation.
Dreamy comfort awaits
Hypo-allergenic bedding and premium linens complement pillowtop mattresses. Each room boasts rainfall showers, turndown service, and a personal minibar.
Work and play paradise
Located in the city center, this hotel offers laptop-compatible workstations in every room. After business hours, guests can enjoy the sauna, hot tub, and bar.
Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
Marvel Stadium - 9 min walk - 0.8 km
Melbourne Central - 15 min walk - 1.3 km
Queen Victoria Market - 2 min drive - 1.9 km
Getting around
Melbourne, VIC (MEB-Essendon) - 20 min drive
Melbourne Airport (MEL) - 24 min drive
Avalon Airport (AVV) - 43 min drive
Southern Cross Station - 5 min walk
Flinders Street Station - 16 min walk
North Williamstown Station - 18 min drive
Flagstaff Station - 16 min walk
Melbourne Central Station - 22 min walk
North Melbourne Station - 25 min walk
Restaurants
McDonald's - 3 min walk
Palm Sugar Thai Cafe - 3 min walk
The Hardware Société - 3 min walk
Langlands Restaurant & Bar - 3 min walk
Bistrot Bisou - 2 min walk
About this property
Grand Hotel Melbourne
Grand Hotel Melbourne offers a fantastic location, putting you just a 5-minute walk from Collins Street and Melbourne Convention and Exhibition Centre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gaylord Indian Restaurant, which serves Indian cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this boutique hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Piano
Fitness center
An indoor pool
Hot tub
Sauna
Steam room
Victorian architecture
Accessibility
Wheelchair accessible
Low-height counter/sink
Room amenities
Be entertained
DVD player
42-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (once per stay)
In-room safe
Restaurant dining guide
Special features
Dining
Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.6 percent
Children & extra beds
Rollaway beds are available for AUD 55.0 per day
Parking
Uncovered self parking costs AUD 35 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Also known as
Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand
Frequently asked questions
Does Grand Hotel Melbourne offer free cancellation for a full refund?
Yes, Grand Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Melbourne?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Grand Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Melbourne?
Yes. Self parking costs AUD 35 per day.
What are the check-in and check-out times at Grand Hotel Melbourne?
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Check-out time is 10:00 AM.
Is there an onsite casino at Grand Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (6-min walk) is nearby.
What is there to do at Grand Hotel Melbourne and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Grand Hotel Melbourne also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grand Hotel Melbourne?
Yes, Gaylord Indian Restaurant offers Indian cuisine.
Does Grand Hotel Melbourne have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Grand Hotel Melbourne like?
Grand Hotel Melbourne is in Docklands, a short 5-minute walk from Southern Cross Station and 5 minutes' walk from Melbourne Convention and Exhibition Centre.
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Reviews
Grand Hotel Melbourne Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
9.2
Staff & service
8.8
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
The pool was terrific, heated, and perfect for swimming lengths, with some guests also enjoying the jacuzzi and sauna. (6 reviews)
The spa and sauna were a lovely addition, providing a relaxing experience for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Lobby
Building
Chocolate
Trains
Casino
Shower
Spacious room
Reviews
10/10 Exceptional
Jun 23, 2025
Great place to stay with an excellent level of service
Dylan
Dylan, 2-night trip
10/10 Exceptional
Aug 4, 2025
Excellent hotel!
Loved our stay here! Great location, good value for money, big rooms, excellentfriendlyservice. Only complsint is thr bed was not comfortable.
Chelsea
Chelsea, 2-night trip
10/10 Exceptional
Jun 13, 2025
Super super nice place and people
Very very good location and responsible support staff
Verified traveler
2-night trip
10/10 Exceptional
Jul 5, 2025
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Joanne
Joanne, 2-night trip
10/10 Exceptional
Apr 13, 2025
Gorgeous building with buckets of character, absolutely loved our stay.
Jasmin
Jasmin, 2-night trip
10/10 Exceptional
May 30, 2025
Great location. Staff fantastic. Beautiful old building.
Jo
Jo, 3-night trip
10/10 Exceptional
Jun 9, 2025
Melbourne
Really nice old building in a great spot! The staff were absolutely fantastic at check-in and check-out. Loved the Suna, very hot!
Matthew
Matthew, 1-night trip
10/10 Exceptional
Mar 22, 2025
I'm a repeat visitor, never disappointed here.
Alan
Alan, 1-night trip
10/10 Exceptional
Nov 27, 2024
Great hotel very grand and steeped in history.
Alec
Alec, 1-night trip
8/10 Very good
May 6, 2025
Received a terrific reception, friendly, courteous and smiling.
Vincent
Vincent, 2-night trip
10/10 Exceptional
Jan 25, 2025
Beautiful building, incredibly helpful and friendly staff
Ben
Ben, 1-night trip
10/10 Exceptional
Feb 21, 2025
Denis gave a fabulous welcome on arrival. Room was clean and spacious and excellent location to the Train station. Would stay again for sure.
Yvonne
Yvonne, 1-night trip
10/10 Exceptional
Apr 6, 2025
I love staying at the Grand Hotel.
Denis is very friendly and professional.
The rooms are huge.
It's super convenient to the Exhibition centre for conferences, but also easy access to the city.
Sandy
Sandy, 4-night trip
8/10 Very good
Mar 27, 2025
Excellent location for marvel stadium & proximity to southern cross station. Room was very spacious and clean. Simple check in & check out.
Liam
Liam, 1-night trip
8/10 Very good
Apr 8, 2025
Great one night stay.
Great one night stay before fly off. Had a great view from the balcony on 6th floor. Loved the pool and spa.
It is noisy as near trains and bed is little old and hard. Otherwise loved the stay.
James
James, 1-night trip
10/10 Exceptional
Feb 7, 2025
Friendly staff. Large rooms. Definitely recommend & we would stay there again.
David
David, 1-night trip
10/10 Exceptional
Aug 8, 2024
Excellent place
Amanda
Amanda, 4-night trip
10/10 Exceptional
Jun 25, 2024
Beautiful historical building in great location
Friendly and very helpful staff
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
Apr 15, 2025
Stayed for one night over the weekend. Staff were very professional and helpful. Parking was easy. The room was spacious, clean and comfortable. While the hotel is next to Southern Cross train station and the metro train line, the room was quieter than anticipated. I would stay here again.
Ameleah
Ameleah, 1-night trip
10/10 Exceptional
Mar 5, 2023
Had a great stay, the staff were amazing and the pool is very child friendly.
Diana
Diana, 3-night trip
10/10 Exceptional
Apr 18, 2025
A Grand old hotel
We chose this hotel for our 2 night stay, as it was close to the train station, as we use the V/line country service. It was also accessible to public transport, which we used to get to our 2 shows.
The staff were very friendly and helpful. Check in was easy. And our room was very spacious with all the kitchen equipment we needed.
Would definitely recommend and would stay here again.
Paula
Paula, 2-night trip
10/10 Exceptional
Mar 4, 2024
The staff were very friendly and helpful! We really enjoyed our stay!!!
Carol
Carol, 1-night trip
10/10 Exceptional
Nov 11, 2024
It was an amazing place. Comfortable, clean, close to all the facilities we needed. Staff very helpful and friendly. Would stay there again when we go back to Melbourne again.
Paul
Paul, 6-night trip
10/10 Exceptional
Jan 22, 2025
Denis from reception was very helpful. Remembered information about and made the stay a very positive experience.
Simone
Simone, 1-night trip
10/10 Exceptional
Mar 28, 2025
Very nice. Classy, spacious, with class. Yet people/staff are very friendly. If I have an opportunity to revisit, I will definitely stay here again.