Room had one small baseboard style heater that was off when I arrived. The room was around 30 degrees. Even after turning the heat on, 3 hours later it was still cold. The bathroom apparently had no heat and remained at freezing temperature. The check-in was grsat and the gentleman that handled it was extremely polite, knowledgeable and friendly.
Kenneth
Kenneth,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 28 日
The 100 security deposit still hasn't been refunded and they don't tell you about it until you get there.
Kerri
Kerri,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
It was ok
scott
scott,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 29 日
Front desk took a little bit to take care of us, but otherwise, room was perfect and the amenities were good.
Judith
Judith,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
The heat wasn’t working effectively
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Kenneth
Kenneth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Debra
Debra,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Hotel was very old and outdated. Needs a major deep cleaning. Not a pleasant experience at all.
Roger
Roger,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Staff was friendly and welcoming, room was clean, and checkout was easy
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 19 日
lizette
lizette,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Diane
Diane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
Small breakfast area and selection.
Darryl
Darryl,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Found a used towel in the bathroom door. Sheets feels and looks dirty. Looking out from the window, you can’t see anything, it’s covered with cobwebs! Paid around 280 for the night. Unfortunately this was the only one available that we could find online.
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 8 日
Jason
Jason,16 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 7 日
David
David,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Clean and safe
Brian
Brian,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 10 月 6 日
I didn't notice it until the next morning when I opened the curtains, I could see that the mattresses were stained with some dark brown something or other. It was disgusting if I had seen it at night when I checked in, I would've left.
Cynthia
Cynthia,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 4 日
brenda
brenda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 2 日
The room was clean, and the TV and internet connections were good. We didn't make use of the airport shuttle or the breakfast.
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Clean room and a simple stay
Fred
Fred,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 10 月 1 日
Carlos
Carlos,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 30 日
Jim
Jim,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 27 日
My whole experience was bad. The girl with the braids and neck tattoo working the front desk was incredibly rude and condescending towards me and so was the other employee Zeke. I had originally booked one night through Hotels.com but decided to book 2 nights instead. When I tried to modify the reservation on hotels.com the price was significantly more expensive so I figured I'd call the hotel directly and book a 2nd night. I called and spoke to Sasha and she said that was no problem, however, upon arrival to the hotel I was told that they would have to charge me the $100 security deposit twice. I was unaware of this and I told them that I would only be able to pay for the first night then wait til I get paid (I'm traveling for business) then pay for the second night when I get back from work. I asked them if I would have to clear my stuff by check out after the first night and move to another room and they wouldn't give me a straight answer. I was calm and polite but they were incredibly rude to me and acted like I was crazy for asking why they have to charge me the security deposit twice instead of combining two bookings into one. So I paid for the first night, then I woke up to find out that the shower wasn't working. I complained to the front desk and they told me to take it up with corporate and then when I asked for their number, they said they couldn't provide that info. Customer service sucks so I cancelled my 2nd night and will be taking my business elsewhere.