Recently renovated hotel, but I chose the hotel because it had a restaurant and a bar. Having been out all day I wanted a dessert and a drink in the bar. I was told that it was closed. It was 8.30 on a Friday evening. So as I had some biscuits in my room I asked for a glass of wine to take to my room. I was refused this simple request.I asked for the manager who did not appear, the reception told me it was not possible. I did not expect this level of service from a Marriott hotel. There are no shops or cafes in the area, just multi-storey car parks and a couple of restaurants. All the time I was there I did not see anyone in the restaurant or sat at the bar. It had no atmosphere and the menu very limited. Although the room was good the fridge would not stop making a loud noise and the water froze in the plastic bottle. I had to unplug the fridge at night in order to sleep. The morning staff at reception seemed pleasant and helpful. I would say that this hotel needs better management.
Susan
Susan,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 4 日
Jane
Jane,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
The hotel and room were clean and quiet but the room was very underwhelming. Not what I'd expect from a Marriott. The front desk staff told us breakfast was over at 10:30 and when we showed up at 10:05 the woman working the Bistro very rudely told us she was closed while she counted her money. So we walk to the nearest Starbucks for coffee. Parking wasnt clearly explained, but we were told we better act quick bc they ticket quickly. You can either scan to pay on your way out of the parking garage ($16 but you have to stay) or add it to your room ($20, can go in and out, and you don't need to put anything on your mirror or dash board to prove you paid like some hotels). We had to ask pointed questions to figure all of that out. The front desk staff was very nice, but they could definitely due with some training. The rooms and hotel were clean. Overall, I'd recommend staying if youre looking for a 1-2 night trip.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Hotel maintenance issues
The hotel was being worked on so we had maintenance to come to our room because the toilet over flowed but they were very helpful and kind.
Barbara
Barbara,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Juan
Juan,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Elevator broken
Ice maker broken
Construction trash all over
Lucy
Lucy,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
They gave us a room across from the elevator which was being renovated the air conditioner was making crazy noises. Everything else was good and the staff was very friendly
Donna
Donna,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 2 日
Mary
Mary,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 18 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Property being renewed, unfriendly staff
The property itself was undergoing renovations. The cleaning staff were friendly and the woman I had at checkout was nice. Some of the staff were incredibly dismissive and almost rude - I asked about late checkout and was told outright they were booked out and that it would not be possible, even if I paid. The person was very short with me on the phone and made 0 effort to help in any way. I then booked a half day via another provider and stayed. They didn't even offer an apology or anything - after explicitly telling me the hotel was booked out. After even trying to be nice then the lady was rude and doubled down - it wasn't great.
Alex
Alex,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Torn signage..
Flooding in lobby
Smelly rooms..
Jaime
Jaime,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Staff was very helpful
Terrance
Terrance,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 17 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Place was pretty shabby. Had to pull out refrigerator plug because fridge made so much noise. Room had construction outside on Saturday and room was right next to elevator. No complementary water and no breakfast included
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
Upon check in I was notified they
Amber
Amber,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Joseph
Joseph,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 24 日
The carpet was dirty. The building needs some upkeep. Dragging luggage from the parking lot to the hotel was inconvenient
Carolyn
Carolyn,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 24 日
Craig
Craig,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 16 日
Torrence
Torrence,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Let guests know about construction happening.
The building was under construction during the visit and wasn’t made aware of it before arriving or when I checked in from the staff. Didn’t realize it until I got in the elevator and saw a sign saying that the water would be shut off for a couple of hours during the day. Then went I got to my room I heard all the banging, dropping of items, etc. I’m just glad I wasn’t in the room majority of the time but when I tried to sleep in some or take a nap during the day it was hard with the noise. The staff was friendly though, but was just expecting more from my stay.
David
David,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Skip it
I can’t believe this place has a 8.4 score. This is my trusted site for reading reviews and I was steered wrong this time. Service was mediocre at best. The rooms are very small and oddly shaped, we struggled to figure out how to open 2 carryons and not trip over them. The sink handles leaked and made a mess on the counter and you can hear everything happening in the rooms next door. The people were not loud, just no insulation. The bed was relatively comfortable and the room clean (mostly) but it wasn’t a 8+ property.