1.room lamps dark, can hardly read a book at night.
2.toilet seat lid can't stay upright, very low quality product.
3.bedside table has unknown liquid like glue.
4.Not a friendly check-in using a machine, staff seems not patient for the instructions when checking in 10pm as not familiar using the machine.
5.carpark always full after 10pm, have to park on street with extra 5min walking, particularly in the raining days.
6. buffet breakfast not many options you can choose
7. Abnormal noise at the nighttime, maybe the sounds from AC, but the AC not turning on at all.
8.stickly hairdryer handle.
9.compare to other Mercure hotels, this Mercure Newcastle hotel may not be your prefer one.