My experience with this hotel was terrible, and I doubt if I ever stay at an Extended Stay again. Who ever heard of not having a bathroom in the lobby, Because my plane was delayed, I could not check into the hotel. There was no person on duty at night, but I was informed about the phone that they said I should have used.I spent the night at a restaurant in the area because I had nowhere else to go. on my return at 6 the next morning, I was not able to check in because they had me as a no show. I can't call when I have my phone on airplane mode after being diverted to South Carolina instead of Atlanta. I tried two other numbers that only told me that I needed to call the hotel directly. So, I am very unhappy about this experience. My travel experience was ruined by the experience at this hotel.