The room was fine, but not amazing. The whole place just had a feel that was underwhelming. I've stayed in a number of Moncton hotels for business and this one was just not as high quality as the others. Not as modern, it didn't feel like I was being pampered. I cannot, unfortunately, put my finger on it.
The breakfast was very good, and the staff at the restauraunt were lovely.
The reception staff were very nice, but seemed confused about things like late checkout and told me I couldn't get a printed receipt because I'd booked through Hotels.com.
It was fine. Not amazing.