可以免费取消我在旧圣胡安卡皮塔纳酒店的预订并获得全额退款吗？

是的，旧圣胡安卡皮塔纳酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

旧圣胡安卡皮塔纳酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

旧圣胡安卡皮塔纳酒店是否有停车场？

很抱歉，旧圣胡安卡皮塔纳酒店没有停车场。

何时可在旧圣胡安卡皮塔纳酒店办理入住和退房？

15:00 起可办理入住手续。退房时间为 11:00。

旧圣胡安卡皮塔纳酒店是否有内部娱乐场？

不，该酒店不设赌场，但大都会赌场 (5-min drive)和喜来登赌场 (5-min drive)都在附近。

在旧圣胡安卡皮塔纳酒店及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁和极限跳伞。

旧圣胡安卡皮塔纳酒店周边区域环境如何？

旧圣胡安卡皮塔纳酒店位于圣胡安老城，仅需 10 分钟步行可至圣胡安港，7 分钟步行可至武器广场。

圣胡安旧圣胡安卡皮塔纳酒店住宿优惠| Hotels.com 好订网

Q: 旧圣胡安卡皮塔纳酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

8/10 很好

2025 年 9 月 7 日

Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.

Heather，7 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 6 日

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!

Herve，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 7 月 28 日

Victorialy，4 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 14 日

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Katina，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 29 日

Karla，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 6 月 23 日

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.

Leslie，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 5 月 28 日

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.

leann，5 晚浪漫旅行

Travelocity真实住客点评

10/10 绝佳

2025 年 5 月 16 日

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Mindy，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 18 日

Cassandra Lee，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 8 日

Good location.

steven，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 3 月 3 日

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Paola，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 18 日

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Marco，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 1 月 27 日

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

Expedia真实住客点评

4/10 尚可

2024 年 12 月 1 日

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Marc，4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2024 年 11 月 10 日

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Grigoriy，3 晚行程

Expedia真实住客点评

2/10 很差

2024 年 10 月 23 日

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Bryan，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 22 日

Awesome

Cesar Martin，3 晚行程

Expedia真实住客点评

2/10 很差

2024 年 10 月 3 日

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

2 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2024 年 8 月 27 日

Emily，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 16 日

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.

Amber，3 晚行程

Expedia真实住客点评

6/10 好

2024 年 7 月 24 日

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Lisette，4 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 18 日

ruddy，2 晚行程

Travelocity真实住客点评

4/10 尚可

2024 年 7 月 5 日

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Adriana，4 晚浪漫旅行

Expedia真实住客点评

6/10 好

2024 年 6 月 22 日

Erasmo，4 晚行程

Expedia真实住客点评

8/10 很好

2024 年 6 月 21 日

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Jason，4 晚家庭旅行

Expedia真实住客点评

旧圣胡安卡皮塔纳酒店

La Capitana Old San Juan

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可以免费取消我在旧圣胡安卡皮塔纳酒店的预订并获得全额退款吗？

旧圣胡安卡皮塔纳酒店是否允许携带宠物入住？

旧圣胡安卡皮塔纳酒店是否有停车场？

何时可在旧圣胡安卡皮塔纳酒店办理入住和退房？

旧圣胡安卡皮塔纳酒店是否有内部娱乐场？

在旧圣胡安卡皮塔纳酒店及其附近有什么游览观光项目？

旧圣胡安卡皮塔纳酒店周边区域环境如何？

点评

关于旧圣胡安卡皮塔纳酒店的点评

好

6.6

5.2

7.0

5.8

5.6

点评

8/10 很好

Heather

2/10 很差

DON'T GO THERE!

Herve

6/10 好

Victorialy

2/10 很差

Katina

10/10 绝佳

Karla

4/10 尚可