Avoid avoid avoid. I booked a Superior Double Room with a Queen-size bed but was given a room with two single beds pushed together—completely different and uncomfortable. Misrepresentation at its finest. The room was in poor condition, with personal laundry left on the balcony, which is unacceptable.
The worst part was the manager’s appalling behavior. She was rude, aggressive, and refused to give me her full name. When I asked about the hotel’s complaint process, she flatly denied it existed. At one point, she even put her hand in my face and laughed when I said I would call the police.
Despite admitting the room mistake, the manager refused to offer a proper solution or refund. She tried to downgrade my room. She accused me of being a "liar" when complained about the noise at night as I was situated on the ground floor. She agreed for a refund then changed her mind immediately after. The level of disrespect and lack of accountability from her was shocking. I strongly advise avoiding this hotel.