Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.
Brett
Brett,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 31 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Sylvie
Sylvie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Dayna
Dayna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Michele
Michele,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Leanna
Leanna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Basic hotel with premium price
Aesthetics of a Holiday Inn - spartan accommodations - plain room - upgraded to a balcony/ problem was view was of water treatment equipment and parking lot -
Dominic
Dominic,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
Disappointing
Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening
Matt
Matt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
gina
gina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Loved it
Will book here again!
Kim
Kim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Great hotel in an excellent location
The hotel was in an excellent location. The room was very clean and the staff were great
Rachael
Rachael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Leah
Leah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Sylvie J
Sylvie J,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Need better contractors for repairs😆
Very enjoyable. Only thing was as I was waking up, I stared at the horrible ceiling patch job in the Sheetrock
Renee
Renee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Perfect location and within walking distance to all the restaurants and shops!!
Ralph
Ralph,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 12 日
Hotel was in a nice location and room was fine. Lower star rating because of poor customer service. We had a power outage the morning we checked out and were planning on staying up until check out (to walk around town). We left around 8 am instead due to the outage. When I asked about compensation, the manager just said it was not their fault and there would be no compensation. The response was absent an apology or empathy. That's just basic customer service.
Kevin
Kevin,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Great rooms with easy access to an amazing downtown with amazing shops and restaurants.