Lobby is dated, carpets are stained and dirty, amenities are lacking (I.e. no hand soap in room, no water filling stations anywhere on property, absolutely no additions in room), furniture in room wasn’t very clean, floor was sticky, nothing looks like it gets wiped down in elevator or doors entering the building, vending machine in lobby only. The pictures online are not what this hotel looks like.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Fuad
Fuad,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 29 日
Warning: Book elsewhere!
My wife and I travel to NYC quarterly and usually try a different hotel each time. Here is my honest "good" and "bad" assessment. We checked in about 3:30p on 8/25. The first surprise was that they did not accept American Express. Luckily I was traveling with an additional card. if not, it was either pay cash or find another hotel! No where on their website does it alert customers that American Express is not accepted.
Upon entering our room (rm 700), we first noticed that the wall lamp on one side of the bed was missing. There was black tape covering the opening where the lamp would have been. We then raised the curtains and shades only to find we could barely see outside because the windows were the that dirty. (No exaggeration) Next we entered the bathroom. The shower had empty dispensers no toiletries whatsoever. The phones lines were down so we had to leave our room to wash our hands and request toiletries which didn't arrive until a second request was made 3 hours later. Aside from the phone lines being down, only one of two elevators was in service during our stay which sometimes resulted in long wait times. A staff member quietly informed me that the inoperable elevator had been that way for a "long time".
In summary, the hotel is in a great location with easy access to Grand Central Station restaurants, etc. The rooms are very spacious for a Manhattan hotel. The staff was friendly but the service poor. The one highlight besides the room size was the fitness room whic
Les
Les,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
LuxUrban
Very clean, very convenient, very quiet!
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Tuscany
Good value, has character and is comfortable. Internet was substandard, very slow.
Tobias
Tobias,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
Sylvain
Sylvain,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
LUCAS OLIVEIRA
LUCAS OLIVEIRA,8 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Staff brilliant and great location
The staff were brilliant the hotel is a little tired but the location is excellent. They need to clean the windows!
Sarah
Sarah,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Tired and dated hotel
Windows didn’t shut
Shower leaked
Good location though
Stephen
Stephen,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
William
William,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 12 日
Séjour médiocre
Rideau de la chambre cassé
1 serviette pour 3 personnes
Fenêtres très sales
Produit shampooing et gel douche vide
Drap housse trop petit par rapport au matelas
Christelle
Christelle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
Je recommande
Christelle
Christelle,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 5 日
Helena
Helena,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
2nd time staying here
My second time staying at the Tuscany Hotel. Quiet hotel with a great location. Walkable to MD appointments at NYU. Walk to Times Square. Good restaurants nearby.
Kathryn
Kathryn,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
Large room - rough accommodations
The room was larger. However, the bathroom from the neighboring room could be heard. The staff was kind and attempted to remedy. No iron in the room. I was eventually moved to another room. The drawer was broken and a piece of wood covered the front of it. The bed was missing a sheet and the pillowcases were too small for the pillows.
Nicole
Nicole,6 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Felt very sparse
It felt like a shell of a room. The king size bed was comfortable but only had two pillows. The bathroom had zero amenities including no shampoo or soap. The WiFi was spotty and the room had a coffee maker and a few mugs but zero coffee…also the fridge was missing
Rachael
Rachael,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
A decent hotel, but.....
I was not particularly blown away by this hotel. Check in was a little bumpy. I pre paid but they didn't get the immediate payment from the website. I showed them the receipt and it seemed to be ok. They gave me a room and then changed it for what ever reason.
The room was large enough but the shower had an empty shower gel container, then there was conditioner, but no shampoo. Tissue box with no tissues.
Also there was only one towel, 2 hand towels but no washclothes. When I went down to see if I could get more, they said the overnight housekeeping called out and there was no access to towels. Adequate light and a comfortable bed made it bearable. It's conveniently near plenty of shops and public transportation. I'm on the fence as to if I would stay there again.
Granville
Granville,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Johan
Johan,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
The hotel is in need of some updates—it felt quite outdated overall. While the room itself was clean and the bed was comfortable, the hallways were disappointing, with stained carpets that gave a poor first impression. It’s an okay option for a one-night stay, but I wouldn’t choose to stay here again.
Maureen
Maureen,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
ariel
ariel,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Fantastiska sängar! Stort rum med bra fåtöljer. Saknade fungerande kylskåp, dricksglas. Det största problemet var ACn, den bullrade, det lät som att sitta längst bak i ett flygplan.
Åsa
Åsa,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Disfrutado
Muy bueno el hotel muy cerca de todas las atracciones y restaurantes