Does Casa Nostra Boutique Hotel offer free cancellation for a full refund?

Yes, Casa Nostra Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Nostra Boutique Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Casa Nostra Boutique Hotel?

Yes. Valet parking costs EUR 15 per day.

Is airport shuttle service offered by Casa Nostra Boutique Hotel?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.

What are the check-in and check-out times at Casa Nostra Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Casa Nostra Boutique Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a 24-hour fitness center, a garden, and access to a nearby health club.

Are there restaurants at or near Casa Nostra Boutique Hotel?

Yes, there's an onsite restaurant.

What's the area around Casa Nostra Boutique Hotel like?

Casa Nostra Boutique Hotel is a short 5-minute walk from Teatro Massimo and 4 minutes' walk from Via Maqueda.

Casa Nostra Boutique Hotel, Palermo: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 29, 2025

It is always amazing to stay here

Elliot, 1-night trip

8/10 Very good

May 28, 2025

Great location for seeing the key sites which were mostly around 10-15 minutes away.Close to the shops/bars/restaurants in the main street as well as food markets and locally owned restaurants in the side streets around the hotel.Stylish hotel.Rooms were relatively small and bars for hanging clothes as opposed to actual wardrobes but staff,service and food excellent and the Manager led by example and was readily available to ensure stay went very well.

Nigel, 6-night trip

10/10 Exceptional

Mar 27, 2024

Stayed here for one night, it is walking distance to main area, beautiful and clean room

jelissa, 1-night trip

10/10 Exceptional

Jan 9, 2023

great stay overall room are very confortable and the location is close to Palermo center

6/10 Good

Nov 3, 2023

Location is quite and just 2-3 minute walk from the main drag. Beds were reasonably comfortable and included breakfast was decent with excellent coffee.

10/10 Exceptional

Oct 24, 2024

Well taken car of property

Elliot, 1-night trip

10/10 Exceptional

May 2, 2023

Very chic rooms, modern but understated, staff were very helpful and friendly throughout including in the build up helping with parking advice etc. 5 minutes or so walking to lots of the pain touristy spots in Palermo but you wouldn't know - it's very tranquil once inside.

Jack, 1-night trip

10/10 Exceptional

Dec 4, 2023

If I go back to Palermo I’d definitely stay again

The stay was very good. The staff in the hotel was helpful and friendly. The hotel breakfast was outstanding with choices for everyone. The room was a good size with a comfortable bed. You are 5 minute walk from Teatro Massimo and Maqueda a main street with restaurants, bars and coffee shops

John, 2-night trip

10/10 Exceptional

Jun 11, 2025

This is a very lovely hotel. The spa is relaxing and the included breakfast is delicious! Lunch and dinner are also served. Our rooms were clean and comfy. Two of three rooms had issues with the AC. The staff was able to move one of the rooms to a room with a functioning AC on the second night of the stay. The other party remained in the original room with a fan that we requested. They were booked. This AC issue happened over the weekend; there was no one available to repair the AC. There were a lot of restaurants close by and many shops to purchase souvenirs. Be sure to inform the hotel that you require a lift if stairs are difficult for you. Nice place to stay in Palermo!

Cynthia, 3-night trip

10/10 Exceptional

Oct 4, 2022

A beautifully restored building in the old part of the city, just far enough from the centre to be nice and quiet but with maybe, a four or five minute walk to one the main streets in Palermo.

Peter Donald, 6-night trip

8/10 Very good

May 25, 2023

The location is central and the restaurant Lumia was amazing. The hotel is a boutique, but the room was a bit dirty, the hottub had debris in it, and the shower area was just not clean.

Nathaniel, 3-night trip

10/10 Exceptional

Dec 8, 2023

Worth the stay

Very good trip. Hotel room was a good size. Bed was big and comfortable. Bathroom was excellent. Staff was great. Friendly and helpful. There were a couple smalls things that needed fixing but didn’t really affect our stay. Breakfast buffet was so good.

John, 5-night trip

10/10 Exceptional

Feb 5, 2024

The hotel is comfortable and modern. The staff were exceptionally helpful and knowledgeable. The location is in the heart of the historic district. The restaurant was closed for some reason, so I cannot comment on it. However, the breakfast was perfection! Overall, even though we were in the middle of a renovation, the staff and management were superlative!

Judith, 1-night trip

8/10 Very good

May 23, 2023

It is ok for a boutique hotel. Many flights of stairs to reach the room makes it quite inconvenient.

Daniel, 2-night trip

2/10 Poor

Jun 22, 2024

STAY AWAY

BE AWARE: We booked and pre-paid our stay at this hotel for a couple of nights but when we arrived they told us they overbooked the first night....they 'helpfully' found another hotel room for us 'only' 15 mins walk away. They said we need to pay the other hotel and they would refund us....6 weeks later still no refund. How is this acceptable??

mehul, 2-night trip

6/10 Good

Oct 16, 2023

Jetted Tub not working. Promised credit never came

Booked the deluxe suite with jetted tub, which we were looking forward to. Requested the inoperable or broken tub be fixed two times. Vincenzo at the front desk offered a 15% credit payable on PayPal. Did not receive the credit despite several follow on request. Hope Hotels.com can make it right!

Stephen, 2-night trip

6/10 Good

Mar 17, 2024

The hotel has a B&B and the rooms inside of the hotel. You might end up staying at B&B about 100 meters down the street from the hotel. There is not much help with luggage. So ladies, if you end up on the 3rd or even 2 floor, you might end up hauling your suitcases yourself up the very steep stairs. If you get a loft room, you will be hauling the suitcases by yourself without any help inside of the loft. Hotel side at least has an elevator to the floor you need. We ended telling them that we need someone’s help. They called for a restaurant chef, and the poor guy had to do that for at least party of 3. And if you end up having having a loft room inside of the hotel, it has very narrow and steep stairs as well. My suitcase was too wide, and one person can barely fit on that staircase, so you will end up hauling it sideways. The bathroom inside of the loft has no door. So whatever smell comes from the sewage and probably the old plumbing, it will fill the bedroom. Breakfast is nice, nothing too fancy but everything necessary.

Liana, 4-night trip

6/10 Good

Jun 16, 2025

Just okay, parking is a nightmare

We went with this hotel because a young "travel influencer" couple suggested it. It looked nice enough so we booked it. However, our room was really weird, it was split up into and upstairs and down and the metal stairs were about 18 inches wide. It was such a hassle to have all our stuff in a hall like entrance downstairs but the bed and bathroom were upstairs. Also, no door on the bathroom. Even with a close married couple like us you want to be able to sit on the toilet and close the door. Parking in downtown Palermo is a nightmare. I have to say the staff of this hotel is outstanding. They were so helpful and available all the time, especially helping us with parking. But it was so hard to find a place for our car every night. They had a price even for the coffee and tea in our room. At their room rates, these should've been free. That's the bare minimum. The AC worked great and they had a mini split over the bed. So at least we found refuge from the Italian heat when in our room. Overall, it was clean and kind of a neat building, but not worth the price they charge, in my opinion.

Analia, 4-night trip

4/10 Fair

Mar 31, 2025

Bruyant, en travaux, pas terminé alors que l hôtel accueillait des clients. Séjour pénible, je ne recommande pas

Sonja, 3-night trip

8/10 Very good

Oct 31, 2023

Christopher, 7-night trip

10/10 Exceptional

Sep 19, 2023

Très bel boutique hôtel situé dans le quartier historique, très belle cours intérieur avec piscine. Difficile d’acc En voiture. L’enfer y circuler

Denis, 2-night trip

10/10 Exceptional

Mar 1, 2022

Lovely hotel, perfect location, super staff

Lovely hotel, very welcoming reception staff. The hotel is very clean and comfortable and serves an excellent breakfast. The hotel is in the perfect position to explore Palermo and I would definitely go back.

Annie, 2-night trip

6/10 Good

Feb 28, 2022

Schöne moderne Einrichtung. Das Preis/Leistungsverhältnis könnte angepasst werden, bei recht kleinen Zimmern mit Ausblick auf eine Baustelle war der Preis definitiv zu hoch. Auch das Frühstück ist definitiv ausbaufähig, für diese Preiskategorie kann man schon ordentliches Brot anstelle von Toastbrot, welches man selber noch tasten muss erwarten.

Yasmine, 2-night trip

8/10 Very good

Oct 23, 2021

Great hotel and very comfortable stay

Everything was wonderful. Coffee is great, place is decorated with an extraordinary good taste, room very comfortable. The only thing I would Not rate at maximum was the check in and people at the reception desk, no experience and do not know about the city. Also they don t have iniciative Except the guy with curly gray hair. He was great.

Paulo, 3-night trip

6/10 Good

Jul 22, 2021

Grundsätzlich ist das Hotel wirklich sehr schön und absolut zentral in der Altstadt von Palermo gelegen. Das Hotelparsonal ist zuvorkommend und freundlich. Das Frühstück war hervorragend, es wird zum größten Teil am Tisch serviert, lässt aber keine Wünsche offen. Der sehr kleine Pool im Innenhof des Hotels ist tatsächlich nur für eine kurze Erfrischung geeignet, dort länger zu verweilen eher schwierig. Dennoch ist alles sehr liebevoll und detailbezogen gestaltet und auf jeden Fall aufwendig renoviert. Wir hatten leider sehr großes Pech mit unserem Zimmer im 1.Stock, da es sowohl zur Straße lag als auch direkt neben dem Aufzg und der allgemeinen Treppe was bedeutete, dass wir drei Nächte so gut wie gar nicht geschlafen haben, Isolierung leider so gut wie gar nicht vorhanden und daher ständig laut. Das war wirklich sehr schade und es gab auch keine Möglichkeit das Zimmer zu wechseln. Die bis dahin erworbene Urlaubserholung zum Abschluss der Reise leider dahin!!

3-night trip

Casa Nostra Boutique Hotel

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View all photos for Executive Suite, Bathtub (Valle dei Templi)

Executive Suite, Bathtub (Valle dei Templi)

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Superior Double Room (Colonne Di Ercole)

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View all photos for Executive Suite, Jetted Tub (Macari)

Executive Suite, Jetted Tub (Macari)

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Deluxe Room, Balcony (Massimo)

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Deluxe Room (San Cataldo)

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Deluxe Suite, Jetted Tub (Piazza Pretoria)

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