可以免费取消我在克佩尔斯海德酒店的预订并获得全额退款吗？

是的，克佩尔斯海德酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

克佩尔斯海德酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在克佩尔斯海德酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 11:00。延迟退房需要支付 GBP 10.00 的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

克佩尔斯海德酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

克佩尔斯海德酒店周边区域环境如何？

从克佩尔斯海德酒店仅需3 分钟步行可至朴茨茅斯港站，5 分钟步行可至朴茨茅斯古船厂。

朴次茅斯克佩尔斯海德酒店住宿优惠| Hotels.com 好订网

Q: 克佩尔斯海德酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 9 月 24 日

Beautiful hotel second time there and we loved it again. Friendly staff, good food, lovely bar and restaurant perfect location for the dockyard.

Nancy，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Perfect location

The location was perfect for our visit to the Historic dockyard. Almost opposite the entrance! We were in the room looking out over the water. It was large and clean and comfortable. Breakfast is freshly cooked for you. They had gluten free options for me

Julie，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 10 日

The staff are the saving grace for this hotel. All more than helpfull. The old hotel itself needs work. Our room (25) small, ageing single beds, two hangers on a hook for a wardrobe. Poor water pressure in the shower that occasionally went off or cold. Toilet bowl not anchored to the floor.The bar, manned by the receptionist, dirty as was the carpet in the dining room. We were the only guests in the dining room for the Sunday“carvery”. A frozen chicken portion thrown in the deep fryer, some vegetables and covered with gravy. Burnt yorkshire pudding inedible. This hotel in a great location needs work.

Liz，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 27 日

Sarah，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 22 日

Huge comfortable room. A little dated but clean. Good Breakfast choices included. Helpful front desk.

Robin，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 9 日

Nice hotel. Excellent location. Clean with pleasant staff

Sheila，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 6 日

Rolf，7 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 6 日

Fint hotel og venligtpersonale, men det trækker ned at der er støj fra jernbane og busstation ved siden af

2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 1 日

Fikk nok et av de "dårligste" rommene. Et rom med vindu vi ikke kunne se ut av eller åpne. Derfor ble rommet mørkt og trist. Fikk ikke byttet håndkle i løpet av de tre nettene. Ellers var beluggenheten perfekt og frokosten var god, helt typisk engelsk frokost.

Snefrid，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Stay in Portsmouth

Lovely big room. Liked the bathroom. Staff very helpful.

Susan，2 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 30 日

Lars-Olov，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 27 日

We had a lovely stay and would definitely stay again. Ideal location for historic dockyard and Gunwharf keys outlet with numerous bars and eateries. Our room was at back of hotel so nice and quiet, corridor to it though was very very warm. Breakfast was great, staff we met were lovely. Would definitely recommend

Tracey，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 25 日

Johann，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 24 日

Richard，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 23 日

Hidden gem

Great welcome and friendly staff. Lovely family room with stunning sea view. Characterful, slightly old fashioned with faded furniture that added to charm. Excellent food. Convenient parking. Location, location, location.

Deidre，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 20 日

Lovely stay would recommend

Lovely stay staff work incredibly hard running here there and everywhere but always at hand and helpful when you need them. In a great location and comfy stay

Sarah，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 5 日

Matthew，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 4 日

Appalling

Hotel is in appalling condition. It is king over due a refurbish. On the corridors leading to the rooms there are unlocked electrical cupboards with bare wires and electric meters, this should be a locked cupboard and wires need to be made safe. The mattresses were in appalling condition. We were unable to sleep in the first night due to severe discomfort. After reporting this to reception the mattresses were eventually changed, supposedly to brand new mattresses. They were not new and had just been pulled from a different room. Due to the severity of discomfort we barely slept. The quality of breakfast was almost as bad as the beds! The cooked breakfast was swimming in grease and a small portion with no option to add any additional items. The continental breakfast was only available if you were at breakfast as soon as it opened, they did more refresh the pastries or yoghurts throughout breakfast service. The advertised fresh fruit was week old half rotten apple or mushy banana, neither were suitable for consumption. The coffee and tea facilities were passable. The room was old and in desperate need of a refurbished. The only waving grave was the bathroom which had recently been refurbished and was still of decent quality. The staff throughout the visit were polite and friendly but very slow to respond to and action negative feedback. I will not be staying at this hotel again which is a great shame as it is in and ideal location to visit all the historical naval history sites

Matthew，3 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 7 月 2 日

The hotel is near the landmarks.

This is a classic pub hotel. The location is quite near the pier and the train station and is just 5 minutes walk to the dockyard museum. The hotel room is spacious and equipped with an air conditioner. But the electric kettle is dirty having some residue at the bottom and I dare not to use it. For the breakfast, you could order only once for the main course while for the cereal, pastry, toast and coffee you could get as much as you like. I did not go to the pub as flies were the main residence of the pub.

Tak Wai David，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 15 日

Maria，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 6 月 8 日

Traditional hotel with period features, attractive dining room. We stayed in Victory suite,which was a little in need of refurb/revamp but otherwise spacious. It had a very large bed but the mattress sloped towards both edges,making for an uncomfortable night's sleep. Staff were mostly friendly & helpful. Food in restaurant variable,one really good seabass dish one fish (ok) but with burnt chips. Windows & mirrors in need of some cleaning,especially uvpc frames in our bedroom. No hairdrier..we also reported shower head & screen problems ( water flooding) & need for lighting over bathroom sink. All in all disappointed for price we paid for 'best' room.

Nicky，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 3 日

Quirky charm

A lovely old hotel with quirky charm. Rooms were spacious although cleaning during my stay wasnt perfect. The elevator was out of service for 24 hrs which may have been problematic for less able guests. Staff was great and breakfast adequate (I found the coffee weak, but Im fussy) Overall great value for the $.

Georgia，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 29 日

UMESH，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 25 日

Wonderful hotel!

Lovely service at all times. Gave us suggestions of things to do. We had to leave early so they offered a breakfast to go. It was great. Dinner at the hotel was our best meal of the trip. Exceptional!

Elaine，1 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 5 月 20 日

The hotel is a little run down. The security locks have been retro fitted and a set int a metal L shaped plate with very sharp corners. Whilst trying to shut the door quietly he caught his arm on the sharp corner and gashed it in 2 places. The girl at reception cleaned and bandaged it and said she would speak to maintenance about it. Nothing was ever done to file down the sharp corners.

LORILEE，5 晚浪漫旅行

Expedia真实住客点评

克佩尔斯海德酒店

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常见问题

可以免费取消我在克佩尔斯海德酒店的预订并获得全额退款吗？

克佩尔斯海德酒店是否允许携带宠物入住？

克佩尔斯海德酒店是否有停车场？

何时可在克佩尔斯海德酒店办理入住和退房？

克佩尔斯海德酒店店内或附近是否有餐厅？