Charged me a extra 100$ instead of refunding the deposit for no reason
Tyler
Tyler,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Staff was great but there was a broken smoke detector and what may be mold in the bathroom in my room
Vincent
Vincent,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 31 日
the worst stay ever
OK, so for starters I paid for a room that had a Jacuzzi tub I get to the hotel. They tell me that room is not clean and will not be available until someone can come in the next day and clean so we said OK so he ended up giving us the most basic room but never gave me any discount or anything and then me and my girl get to the room and the lock is completely busted off the door and the door open completely from the outside, so the lock didn’t help and the chain latch was busted off there was also no bathroom door at all in the room my girl was so scared. She had me put stuff in front of the door just so she could sleep. I found that so crazy that my girl had to deal with that. I told the guy that was working about it. He said that there was nothing that he could do at that time because he was the only one there and they were full. There was no other room he could put us in and he couldn’t give us our money back. So we stayed in the room, uncomfortable and dreading the whole night.
Kurtis
Kurtis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Clean.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Location great, closeness to restaurants
Ronald
Ronald,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 21 日
Room had spiders, the sinks both had black stuff coming out of them and the air didn’t work so me and my girlfriend went baking in our room until we got sick, breakfast was nasty and the water machine also didn’t work.
Davonte
Davonte,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 20 日
Nice room and staff.
Susanne
Susanne,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 20 日
Health hazard hotel
Checked in and switched rooms 3x…each one had mold, no hot water, and rooms that looked like they hadn’t been cleaned in weeks. I walked out and went to another hotel. Complete waste of money.
Christopher
Christopher,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Refused my stay. Told me to leave
Hayden
Hayden,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 17 日
Breakfast options were not great. I appreciate the housekeeper as she was sweet. However, the young black gentleman was not friendly and was quite rude in how he spoke to guests.
MonYonna
MonYonna,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 13 日
they over charge my card after i left
adham
adham,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 11 日
Nichole
Nichole,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
BEWARE!!!
Got to hotel late after traveling and was told that the hotel had canceled our reservation as as of a month ago they no longer work with Hotels.com and we would have to get with Hotels.com to get refund.
They said because hotels under prices rooms, but amazingly Hotels.com rate was the same rate as on hotels website.
Also hotel was unclean, people in cars in parking lot right by front door smoking weed and blasting music. Trash on ground. Clerk terrible understanding of English.
MARK
MARK,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Ali
Ali,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 4 日
Charda
Charda,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Darlynn
Darlynn,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Marguerite
Marguerite,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
I liked the location.. what went wrong was when I arrived , they didn’t accept the expedia reservation..
I needed to do an in site one which made me and my family delayed.
Ataa
Ataa,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 22 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Claiming they no longer accept Expedia reservations, they made me pay a second time. Then they failed to verify this blunder with Expedia customer service, so I ended up paying twice. The room was overpriced to begin with. DO NOT TRUST THESE GUYS!
James
James,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 17 日
The staff was kind and helpful. The property is old and outdated.